LifeProofReviews of lifeproof.com

There are 2 reasons I would not recommend LifeProof cases: 1. The quality of my photos have gone way down, there's almost like a 'fuzzy/blurry' quality to my photos because of the case. And yes, I will clean over my camera lens, a lot, and that does not help. 2. The material around the rim of the case is almost clay-like and what is happening with mine is that it is slowly peeling off and smearing all over my phone screen. I can confirm this was not from being in the sun but rather from being in my pocket, bag, etc. For a case that is considered "LifeProof" it should have more durability. I'm pretty bummed as I liked that the case is waterproof and not bulky but I do not want to compromise my photos or have smears all over my phone screen. Time to go back to Otterbox

Lifeproof has totally abandoned their customer service responsibilities. They do this under the guise of Covid 19 but it is not possible to talk with anyone at the company and the site sends you endlessly in circles. I have a problem with the case I purchased from them, but they are off counting my money instead of taking care of my problem. Sad!

Speakers on phone do not work when case is on. You can not get in contact with company. Complete waste of money and so disappointed in LifeProof. I have been back to phone store where they put the case on 3 different times with no change. Was sent away to contact LifeProof whom I have sent many emails to with no reply.

After putting in the warranty claim on my husband and I phone cases and screen protectors. With lifeproof. My husband received his replacement phone case in the mail no problem. But my claim was denied. I redid another claim. Sent in photos of my Damaged phone Case and screen protector Along with the receipts. And after countless emails they’re still asking For move photos that I have no idea what they talking about.At this point I feel like They’re making a joke out of me. my husband and I spent almost $300 to protect our phones and the product that we got is just not holding up to the standards of what we were told. I won’t buy anything from them again

I have not received my package yet from lifeproof. They sent me a tracking number and order number but it does not work! And i cant get in contact with anyone.

Great product and love that they stand by it. I have bought their cases in past and will continue to buy in the future. I had recent issue with my case and a replacement was shipped and received in 2 days. Exceptional service. Thanks so much!!

I ordered a life proof case, paid $29.99 for overnight shipping and it was delivered completely broken! I tried for several days to get someone to respond to my issue and yet no one has replied to me. They claim it’s because of the COVID-19 issue, but it’s still not fair to the customers who paid money and didn’t get a product that is usable. Their warranty service set up is a joke! Their customer service office is closed because of the COVID-19 problem, I’m sorry but that’s not an excuse lots of companies have people working out of their homes to answer questions about their products they should be no different. If you can’t run a business completely then it should just be closed completely!

DON’T BUY I have try to contact them for 3 months now with NO response and no new case they say go to the website on the phone I have fill out the information 3 times? No response lifetime its a lie. Francesca