LifeMDReviews of lifemd.com

Response from LifeMDFeb 9, 2024

Thank you so much for your feedback. We are so happy to hear that you had a wonderful experience with us! Thank you for being a valued LifeMD customer!

Response from LifeMDFeb 9, 2024

Thank you for your feedback, Lori. I am sorry to hear there were some difficulties with your appointment. I have reviewed your account and I do see your provider joined your scheduled appointment on time, when you did not show up for the appointment that is when your provider sent you a message about rescheduling. A member of our management team will reach out to you and assist with instructions on how to join the appointments. Thank you for being a valued LifeMD customer!

Response from LifeMDFeb 7, 2024

Thank you so much for your feedback, Mahira. Your opinion is of the utmost importance to us and we would like to take a moment first to say we are so happy to hear you had a positive experience with us and we do strive to make sure everyone that uses our service has a 5-star experience. If you would like to schedule an appointment, please visit your Patient Portal and go to the appointment section. Once you are there, click on Create a New Appointment, select the reasoning for the new appointment, and select a time that best suits you. Alternatively, you can call us at 800-852-1575 and a live agent can assist you with scheduling your appointment. As for the scheduling, your LifeMD provider generally will not schedule labs on your behalf as they may not be aware of what facility you would prefer to have your labs completed at or what day/times work best for you. If you ask a question and are not getting a reply promptly, please contact us and we will be more than happy to move things along and help in any way we can! We are here for you every step of the way. Thank you for being a valued LifeMD customer!

Response from LifeMDFeb 6, 2024

Thank you so much for your feedback, Sean. We are so happy to hear that you had a wonderful experience with us! Thank you for being a valued LifeMD customer!

Response from LifeMDFeb 5, 2024

Thank you so much for your feedback, Shannon. We are so happy to hear that you had a wonderful experience with us! Thank you for being a valued LifeMD customer!

Response from LifeMDFeb 5, 2024

Thank you so much for your feedback, Homar. We are so happy to hear that you had a wonderful experience with us! Thank you for being a valued LifeMD customer!

Response from LifeMDFeb 5, 2024

Thank you so much for your feedback, James. We are so happy to hear that you had a wonderful experience with us! Thank you for being a valued LifeMD customer!

Response from LifeMDFeb 2, 2024

Thank you for your feedback, Robert. I am so sorry that you feel as though our company is a scam. It is never our intention to make our customers feel this way; I do understand your concern about the medication not being included in the cost of the membership. Just so you understand how everything works, our program works similarly to when you go to an in-person doctor's visit. You pay and consult with a doctor, and they may prescribe medication, which you then pick up from a pharmacy, paying either via insurance or out-of-pocket for the medication they prescribed. Our platform allows all of this to be done virtually and from the comfort of your home. With our platform, you get insurance coverage assistance for Branded GLP-1 medications, unlimited access to your provider, Quest and LabCorp labs, and 24/7 customer service access to ensure you have everything you need along your weight loss journey. It is stated on our website that medication is not included; however, I do understand that details like this can often get overlooked. I apologize for any inconvenience. If you have any questions you can always reach us at 800-852-1575. Thank you for being a valued LifeMD customer!