Frances K.
BEWARE. Imm. received FRAUD ALERT
Luckily I IMMEDIATELY RECEIVED an email from credit card company stating FRAUD ACTIVITY from this company, thereby blocking the transaction. Even if this were legit theyre charging THIS FEE to BE A MEMBER . IT WOULD NOT/DOES NOT COVER MEDS AS IT LEADS U TO BELIEVE.Relieved i didnt lose $400. Have since canceled cc & blocked any bank transactions. PLEASE BEWARE.
Response from LifeMDFeb 13, 2024
Thank you for your feedback, Frances. We understand your concern and your opinion is of the utmost importance to us. We are so sorry to hear your experience was not a 5-star one and we will do our best to rectify any issues you may have had. Please note that when you sign up to use our service it states several times before checkout that the medication cost is not included. I am sorry to hear this may have been overlooked. As it stands, we cannot locate an account based on your first name only. Please supply the requested information, (name, account #, email address) safely through TrustPilot, so we can locate your account and have a member of our management team reach out to you. Thank you for being a valued LifeMD customer!