LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
4,177 approved reviews, newest moderated first
Tom Van E.
Provider was wonderful, she answered all of my questions and was very informative.
Response from LifeMDMay 17, 2024
We strive to provide five-star services and are so happy that you feel we delivered exactly that! Thank you for your feedback and for being part of the LifeMD family. If you need anything, please don’t hesitate to reach out.
Joseph B.
very pleasant, and informative, and listened.
Response from LifeMDMay 16, 2024
We are so grateful for your five-star rating and are so glad that we were able to assist you. Thank you for being the best part of LifeMD!
Chasidy W.
The providers are ok. Making an appointment is easy and they’re usually on time and quick. The issue is getting the “compounded” Semaglutide in a reasonable amount of time. I was told that my first vial would have way more than enough to cover any gaps. It didn’t at all. It doesn’t feel right paying for a monthly subscription on top of a prescription that takes two weeks or more to receive. The helpdesk always has a different answers as to when or why the medication ships. They have my money though and thats clearly all that matters to them.
Response from LifeMDMay 16, 2024
We are sorry to hear about the challenges you've faced with receiving your medication promptly. We understand how important it is for your treatment plan to have consistent access to your medication without any gaps. With that being said, we will be looking into your account so we can have your order shipped to you as soon as possible so we can rectify this situation. We aim to ensure that our patients are well-informed about timelines so that any potential gaps in treatment are minimized. We're taking your feedback seriously and continuously improving our processes to better serve our patients, including how we communicate shipping timelines and manage prescriptions. Your satisfaction and health outcomes are our top priorities, and we regret any inconvenience or concern this situation has caused you.
Shelley P.
Jessica was professional, on time and answered all my questions - plus gave me the complete run down! I look forward to having her guild me through this journey
Response from LifeMDMay 16, 2024
We are so grateful for the opportunity to be a part of your weight loss journey and are so happy that you had a wonderful experience with Jessica. Thank you so much for your positive feedback and for being the best part of LifeMD.
Lisa D.
Mandy was very thorough and answered all of my questions.
Response from LifeMDMay 15, 2024
We appreciate your positive feedback on your provider, Mandy. It is always so great to hear that our providers are doing a fantastic job at providing outstanding care! Thank you for being the best part of LifeMD!
Lance E.
So far easy to talk to and get information from. Explained the service and how to best make it work for me.
Response from LifeMDMay 15, 2024
I'm glad to hear that you've found it easy to communicate and gather information. Our goal is to ensure you have all the support and guidance you need to make the most of our services. If you have any questions or need assistance, please don't hesitate to reach out. We're here to help you every step of the way in your journey with LifeMD.
GUSTAVO
She was very prompt and clear and calm. Loved getting help from her.
Response from LifeMDMay 15, 2024
Your positive feedback on our team members is greatly appreciated. It is always so great to hear that our representatives are doing a fantastic job at providing the customer service we strive to deliver. If you need anything in the future, please do not hesitate to reach out. Thank you for being the best part of LifeMD!
Clint K.
Melody assisted me with challenges finalizing my profile setup. I’m now logged in the app, finished my profile and ready for initial appointment. Great knowledge of system and great customer service! Thank you
Response from LifeMDMay 14, 2024
We are glad to hear Melody was able to assist you with your needs and remedy any issues you may have encountered. We are here to help at every turn. Thank you for sharing your feedback with us and the community; it is greatly appreciated.