LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
4,177 approved reviews, newest moderated first
Cindy C.
Very straight forward. No hidden fees. Doctors are very friendly. No concerns.
Response from LifeMDMay 24, 2024
Thanks for sharing your rating with us and the community. We are glad to hear that you were satisfied with our services. We truly appreciate your business and look forward to helping you again soon.
Karl Y.
Ordered sleep medication and it didn’t work a lick. Asked to return it for a refund and was flatly denied. This site/company does not take accountability and could be a complete scam. Buyer beware.
Response from LifeMDMay 24, 2024
We are sorry to hear that your prescription did not work well for you. Many people have different experiences with the medication because everyone's bodies are different. Someone from our management team will contact you regarding this issue to see how we can rectify it. Thank you for being a valued LifeMD customer!
Ana
Updated- I finally received my meds!! I spoke a representative yesterday and meds arrived today. I probably will go elsewhere after my subscription is over. First of all your membership fee starts the day you sign up. Then I waited 2 weeks for my initial consultation with the dr. Now my meds that I paid for over 2 weeks ago still haven’t shipped. I’m just hoping I get the meds!! I will not be recommending them.. 4 days after providing them with my contact info and still nothing!
Response from LifeMDMay 24, 2024
We are truly sorry to hear about the delays and any inconvenience this has caused. It's important to us that you receive the support and medications you're expecting as part of your treatment plan. We would appreciate the opportunity to speak with you about this to address any questions or concerns you may have. If you would we would appreciate it if you could supply us with your contact information safely through Trustpilot so we can locate your account with us. We have sent you a request via Trustpilot.
Marcia M.
I am a patient who is already presctbed Wegovy by my MD but it is always out of stock so am looking for a service that provides the compounded version. Your company age discriminates and won’t take me as a patient because I am over age 63. The pharmaceutical company does not age discriminate and fills my script when it is in stock. My Endocrinologist thinks it is safe for me to take it. Therefore your company has an age discrimination policy. The NP who saw me was excellent though
Response from LifeMDMay 24, 2024
We are sorry to hear about your concerns regarding our service policies. At LifeMD, our priority is to provide safe and effective care tailored to each patient's unique health profile. Our policies, including age considerations, are based on a comprehensive review of clinical guidelines, evidence, and regulations to ensure we can offer the best possible care to our patients. It is important to note that these restrictions may be different from those of your in-person provider since LifeMD is an online telehealth provider. We continuously review our policies to ensure they align with our commitment to patient care and safety. We are glad to hear that your experience with our Nurse Practitioner was positive. If you have further concerns or need assistance with your treatment plan, please feel free to reach out directly through the patient portal. Your health and satisfaction are very important to us, and we're here to support you in your health journey.
Old School C.
Many payments on my credit card, I only ever received one prescription, and nothing else. Unable to talk to a human to resolve any issues, fees for medical 'support' that has not occurred. No way to have money taken refunded. Avoid this scam at all costs, you are better off going to a real doctor and getting a prescription through a real pharmacy.
Response from LifeMDMay 24, 2024
We are sorry to hear that your experience using our services has not been the greatest. We aim to provide transparent, effective, and supportive care to all our patients, and it sounds like we've missed the mark in your case. We would appreciate the opportunity to speak with you about this to address any questions or concerns you may have. If you would we would appreciate it if you could supply us with your contact information safely through Trustpilot so we can locate your account with us. We have sent you a request via Trustpilot.
Han J.
I had a follow up appointment today with Dr. Asunta. She was easy to talk to, answered my questions and explained everything, and provided additional resources for me to read through and explore.
Response from LifeMDMay 24, 2024
We appreciate your positive feedback on Dr. Asunta. It is always so great to hear that our providers are doing a fantastic job at providing outstanding care! Thank you for being the best part of LifeMD!
Gena D.
Nichole was great - she explained everything very thoroughly, seemed interested in me, and took the time to answer any questions.
Response from LifeMDMay 23, 2024
We are delighted to hear about your positive experience with Nichole! It's wonderful to know she was able to provide you with thorough explanations and answer all your questions, making you feel supported and valued. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help you every step of the way.
Lisa
They are great to work with and the process is easy. Initially, it takes a minute. From sign-up to receiving medication was about 4 weeks. But since, the process is quick and easy.
Response from LifeMDMay 23, 2024
We are glad to hear that you've found the process quick and easy after the initial setup. We strive to make our patients' experiences as smooth and supportive as possible. If you have any questions or need further assistance at any point, please don't hesitate to reach out. We're here to help you throughout your journey with LifeMD.