Richard W.
LifeMD is a scam, reported to Better Business Bureau
I decided to give LifeMD a try since I heard their sales pitch on a National News Station. Initially they are very receptive to your needs, until they get your money. They will pull your money from your account within hours, then become the world's worst at getting you your (fake) medication. Their customer service is beyond horrible, and that is being nice. Not to mention the compound you get shipped is non effective (which has been reported by many as being fake). I have reported LifeMD to the Better Business Bureau expressing my concerns. BOTTOM LINE - DO NOT FALL for fake promises and in effective medication
Response from LifeMDJul 3, 2024
We apologize for the negative experience you've had using our services. We take your concerns very seriously and are committed to addressing them promptly. Our goal is to provide effective and timely support to all our patients, and we are sorry to hear that we have not met your expectations. Please know that all ingredients used in our partnered pharmacies' compounded medications are sourced from FDA-registered manufacturers and are tested for impurities prior to being accepted into the pharmacy. No third-party testing failures have been noted. Our partnered pharmacy is licensed by the Board of Pharmacy in all the states it serves. Our partnered pharmacy is PCAB accredited through the ACHC and is in good standing and current with all accreditation requirements. If you have any questions or need additional assistance, please let us know through your patient portal. We are here to support you and ensure you receive the care and medication you need.