LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
4,177 approved reviews, newest moderated first
Jenna B.
Very thorough and friendly!
Response from LifeMDJul 10, 2024
We are delighted that you had a great experience and are very grateful for your feedback. If you need anything, please feel free to reach out; we are here for you every step of the way!
Beginner
Everything was to the point. She made things easy to understand. She went over the dos and don'ts. She checked with me often to see if I had questions. I was very comfortable talking with her.
Response from LifeMDJul 9, 2024
We value your feedback and are very appreciative that you took the time to let us know you had a pleasant experience. Thank you for being a valued LifeMD member; please feel free to reach out if you need anything!
Michelle V.
Be VERY CAUTIOUS!!!! This company did nothing for me! I paid $290 online in April which was supposed to get me set up for Ozempic. All I received was an online call from someone. Never received anything else. Deleted the LifeMd app and walked away upset I spent $290 for nothing. Now in July the business tries to pull $387 more from my credit card! Still nothing received. Fortunately my credit company denied the transaction. Do not use!! They are very shady!!!
Response from LifeMDJul 9, 2024
We're so sorry to hear your experience with us was unsatisfactory. Customer satisfaction is of the utmost importance to us, and we are committed to making this right, no matter how you wish to proceed. We did attempt to reach out to you this morning; however, we were not able to get in contact with you. If you could please reach back out to us at your earliest convenience, we would greatly appreciate this opportunity to go over your account details as well as address any concerns with you.
Erin C.
I paid for my medication on June 15 of this year, as of today it still hasn't shipped ! and now they are asking for me to renew it again for this month. This service is a total scam. They steal you money!!
Response from LifeMDJul 9, 2024
We sincerely apologize for the frustration and inconvenience you've experienced with the delay in shipping your medication. We understand how critical it is for you to receive your medication on time, and we are working diligently to resolve this issue as quickly as possible. We are going to be looking into the status of your prescription and ensure that any issues are promptly addressed so you can recieve your medication as soon as possible. Regarding the renewal, this is an automated system and does not need to be completed unless you want to receive a refill of your medication, and it can be disregarded until you are ready. We value your trust and are dedicated to making this right. Your feedback is invaluable in helping us improve our services, and we are here to support you in any way we can during this process.
Roland K.
Got their product. Instead of letting me sleep it kept me up for 24 hours. Threw rest of the pills away.
Response from LifeMDJul 5, 2024
We are sorry to hear that your prescription did not work well for you. Many people have different experiences with the medication because everyone's bodies are different. Someone from our management team will contact you regarding this to see how we can rectify this issue. Thank you for being a valued LifeMD customer!
Vanessaalford A.
So far everyone that I spoke to explained things to me clearly and I feel better that I called instead of having doubts.
Response from LifeMDJul 5, 2024
We value your feedback and are very appreciative that you took the time to let us know you had a pleasant experience. Thank you for being a valued LifeMD member; please feel free to reach out if you need anything!
Amy H.
I’m really pleased so far with my experience with LifeMD. I was nervous because of the reviews saying they had problems getting their medicine in time…but I followed up exactly as instructed and so far everything has been smooth sailing. Dr. Asunta Moduthagam was awesome and my appointment didn’t feel rushed. She answered my questions and was super knowledgeable and helpful.
Response from LifeMDJul 5, 2024
We take great pride in providing our clientele with the best service we possibly can. We are so glad to hear that you had an excellent experience with us as well as your provider, and we want to thank you for taking the time to provide us with your feedback.
Matt
Dr. Asunta was easy to talk to and very professional
Response from LifeMDJul 5, 2024
We are delighted that you had a great experience with Dr. Asunta and are very grateful for your feedback. If you need anything, please feel free to reach out; we are here for you every step of the way!