LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
4,177 approved reviews, newest moderated first
Jasmine
Melody was great and very helpful. She answered all my questions, gave me a information on better subscription, and was very patient with me.
Response from LifeMDMay 14, 2025
We're so glad to hear that you had a positive experience with Melody. It's wonderful to know that she was able to answer your questions and provide you with helpful information. We appreciate you taking the time to share your feedback.
KING L.
Kinney was very professional. He knew everything that he needed to know about the questions that I ask. He was very patient with me and walked me through the process so I could understand what my next step was. Kinney is valuable employee for LifeMD
Response from LifeMDMay 14, 2025
We appreciate you taking the time to share your positive experience. It's wonderful to hear that Kinney provided you with such excellent service. We strive to ensure our customers receive knowledgeable and patient support, and it's heartwarming to know that Kinney exemplified those qualities. We're glad you found him to be a valuable employee.
Juan R.
Very helpful
Response from LifeMDMay 14, 2025
Thank you for your kind words!
Jennifer B.
I have experienced several service failures and very poor service. Delay's and problems have been my experience using LifeMD. Jason, understood my concerns and gave me good advice as to how to navigate the app and what to expect. Thank you, Jason!
Response from LifeMDMay 14, 2025
We appreciate you taking the time to share your experience. We understand that encountering service challenges can be frustrating, and we apologize for the delays and issues you've faced. We're glad to hear that Jason was able to provide helpful guidance and support. We value your feedback and will use it to improve our services.
Malika H.
I just wanted to say that the representative Kinney that I spoke with was very helpful and quickly understood my request. Even though I’ve decided not to continue with LifeMD, I was genuinely impressed with the level of customer service. It was a smooth and pleasant experience, and I appreciate the support.
Response from LifeMDMay 14, 2025
We appreciate you taking the time to share your experience with us. We're glad to hear that you found Kinney to be helpful and that your interaction with us was positive. It's important to us that our customers feel supported, even if they decide not to move forward with our services. We value your feedback and will continue to strive for excellent customer service.
Consumer
Have been using life md to get prescriptions for zepbound and progressively getting worse customer service. Submitted renewal and have been waiting ten days for response. Started gaining a little weight back and am very upset that what used to take a couple of days is now going on two weeks.
Response from LifeMDMay 14, 2025
We understand your frustration with the delay in your prescription renewal. We strive to provide timely and efficient service, and we apologize that your experience has not met your expectations. We value your feedback and will use it to improve our processes.
Sarah F.
Jason was super fast, knowledge and helpful. Excellent customer service.
Response from LifeMDMay 14, 2025
We're thrilled to hear about your positive experience with Jason. We appreciate your kind words about his speed, knowledge, and helpfulness. We strive to provide excellent customer service, and it's wonderful to know that Jason exceeded your expectations.
Sean J.
Just had a fantastic customer service experience with Jason. Was not expecting such clear honesty and forthright answers for an urgent matter!
Response from LifeMDMay 14, 2025
We're thrilled to hear about your positive experience with Jason. It's wonderful to know that he was able to provide you with the clear and honest answers you needed during a time of urgency. We strive to provide exceptional customer service, and we're delighted that Jason was able to meet your expectations.