LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
4,177 approved reviews, newest moderated first
Ginger R.
Kaylan was wonderful with answering any concerns or questions. She was not pushy trying to get me yo buy something I was not sure of. Great customer service and friendly.
Response from LifeMDMay 17, 2025
Thank you for your kind words about your experience. We are delighted to hear that you had a positive interaction with our team member. We value your feedback and appreciate you recognizing their friendly and helpful approach.
Susan C.
Jason was wonderful and he gave me terrific customer service. I give him an A++. You should give him a raise. Susan Chody
Response from LifeMDMay 17, 2025
We are so happy to hear that you had a positive experience with Jason. We appreciate you taking the time to share your feedback and we will be sure to pass your kind words along to him.
Lola H.
Jason was very helpful and took ca
Response from LifeMDMay 17, 2025
We're so glad to hear you had a positive experience. We appreciate your kind words about Jason's helpfulness.
DeeDee R.
Had my first check-in with Destiney. She was very thorough in explaining how it works and answering all my questions regarding billing and medication.
Response from LifeMDMay 17, 2025
We are so happy to hear that you had a positive experience with Destiney! We strive to provide our patients with the best possible care, and we are glad that Destiney was able to answer your questions and provide you with the information you needed. We appreciate you taking the time to share your feedback.
Tracy C.
Katherine K wa extremely helpful in explaining the process as I was very unsure after going thru the website. Specifically with charges.
Response from LifeMDMay 17, 2025
We're happy to hear that you had a positive experience with Katherine. We appreciate her efforts in clarifying the process and addressing your concerns about charges. We strive to provide clear and helpful information to all our customers.
Samantha P.
Katherine was great!
Response from LifeMDMay 17, 2025
Thank you for your glowing review! We will be sure to share with Katherine.
Angelo
I took my last prescription 2 weeks ago and I requested a refill 20 days ago, there has not been any communication on their part but an email prior to my renewal payment of almost 800 dls saying I did not needed to do anything, I called them, l messaged them , l even tried to get their attention on social media and it seems nobody cares, this is absolutely absurd and beyond appalling that they would make their patients wait this long, absolutely dissatisfied and disappointed, I cancelled my subscription through my credit card, because they can’t be bothered reaching out to their customers, I DO NOT RECOMMEND
Response from LifeMDMay 17, 2025
We understand your frustration with the delay in your prescription refill. We strive to provide excellent customer service and are disappointed to hear that you haven't received the communication you expected. We value your feedback and will use it to improve our processes. We apologize for the inconvenience and any stress this has caused. We appreciate you bringing this to our attention and will investigate the matter further.
Cynthia S.
Jason was very kind and helpful
Response from LifeMDMay 17, 2025
We're so glad to hear that you had a positive experience. We appreciate your kind words about Jason's helpfulness.