Susie
Katherine was amazing and helpful!
Katherine was amazing and helpful!
Response from LifeMDMay 20, 2025
We're so glad to hear that you had such a positive experience! Thanks for your feedback.

LifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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4,177 approved reviews, newest moderated first
Susie
Katherine was amazing and helpful!
Response from LifeMDMay 20, 2025
We're so glad to hear that you had such a positive experience! Thanks for your feedback.
Eric C.
Completely understanding, professional and prompt.
Response from LifeMDMay 20, 2025
We appreciate you taking the time to share your feedback. We're happy to hear that you found our team professional and prompt.
Mike
I spoke with Heather and she was wondeful. From explaining the options I had available to details around both options along with the possible side effects to just being easy going made me feel really relaxed and super comfortable through the process.
Response from LifeMDMay 20, 2025
We're happy to hear that you felt relaxed and comfortable. We appreciate you sharing your experience with us.
sundas S.
Good representative
Response from LifeMDMay 20, 2025
Thank you for your rating! If we can help with anything in the future, please let us know.
Tianna N.
THIS COMPANY IS COMMITTING FRAUD AND A SCAM THEY SAY THEY WILL TAKE CERTAIN AMOUNT CHARGE DOUBLE DRAIN YOUR ACCOUNT BEFORE APPROVAL! NO RESPONSE TO MESSAGES. ACCORDING TO ACCOUNT I'M TO RESPOND TO DR QUESTIONS BUT NONE CAME IN NO ONE OPENS MY MESSAGES AND IF ITS REAL FDA APPROVED IT WOULD BE UNDER INSURANCE
Response from LifeMDMay 20, 2025
We understand your frustration regarding the lack of communication. We take these allegations seriously. We're looking into your concerns about billing, messages, and FDA approval. We will reach out to you directly to address your concerns. Thank you for bringing this to our attention.
Christopher L.
She was super informative and respectful. Best interaction I've had over the phone in a long time
Response from LifeMDMay 20, 2025
We're happy to hear that you found the interaction so informative and respectful. Thank you for sharing your positive experience!
customer
Melody was very knowledgeable in explaining all the details of the appt And info around the process. Thank you!
Response from LifeMDMay 20, 2025
We're happy to hear that the details of the appointment and process were explained clearly. Thank you!
Bill R.
Horrific scam. Issue 1: signed up for weight loss and was given only a one month prescription although my insurance allowed for 6 months. Issue 2: I contacted the company 3 weeks ago letting them know I needed to renew my prescription because I was going to be traveling out of the country. After 5 messages and 2 phone calls to LifeMD, I am still waiting for my renewal and boarding my flight without my meds. I will use my primary care doctor from now on.
Response from LifeMDMay 30, 2025
We appreciate you bringing these concerns to our attention. We understand your frustration regarding the prescription duration and the renewal process, especially with your travel plans. We tried to locate your account based on the name so that we could reach out to you directly. Please give us a call to address your concerns. We're taking your feedback seriously and will investigate these issues to improve our service.