Lisa G.
Very knowledgeable and pleasant.
Very knowledgeable and pleasant.
Response from LifeMDMay 30, 2025
We appreciate your kind words! We're happy to hear you enjoyed your experience.

LifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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4,177 approved reviews, newest moderated first
Lisa G.
Very knowledgeable and pleasant.
Response from LifeMDMay 30, 2025
We appreciate your kind words! We're happy to hear you enjoyed your experience.
Monica M.
Melody was delightful, helpful, and very polite. If I am to renew my membership, it would probably be because of her.
Response from LifeMDMay 27, 2025
We're happy to hear that you had such a positive experience. We appreciate your kind words and are so grateful for your feedback. It's wonderful to know that our team member made such a great impression!
Pamela P.
I have been using LifeMD for a couple of years for weight loss and can really recommend them. They have always been great about listening to my concerns and answering any questions I have. They explain the process the options and really work with me on lifestyle changes, not just selling me a drug. In addition to weight loss since they are a full Telehealth I can use them for my other health needs and easily connect with a doctor which is huge for me since life is so crazy busy!
Response from LifeMDMay 27, 2025
We appreciate you sharing your experiences with us over the past couple of years. We're happy to hear that our team has been able to address your concerns and provide helpful answers. It's great to know that you value our focus on lifestyle changes and the convenience of our telehealth services for your various health needs. Thank you for your positive feedback!
Joe M.
Doctor listened, answered clearly, and worked toward an acceptable solution for medical questions and issues that I had.
Response from LifeMDMay 30, 2025
We're happy to hear that the doctor listened, answered clearly, and worked toward a solution for your medical questions. Thank you for your feedback.
Bryan G.
I was very hesitant to jump into a weight loss plan, since there are so many out there which makes it hard to differentiate which ones are effective and which are scams. I was also disappointed in my GP who would not prescribe medications and thought exercising an hour every day would be the solution. I understand the hesitation in prescribing medications, however, I've been going there long enough and discussed the hurdles I had long enough for them to know I needed an extra push. Thankfully I was able to get that through the GLP-1 prescription and LifeMD! The GLP-1 got me over the appetite and craving addictions I previously had and gave me the motivation to read the helpful articles provided by LifeMD. I was able to hyperfixate on changing my mindset from eating for enjoyment to eating for survival. I cut out carbs, soda of any kind--regular AND diet--and replaced that with water or sugar free drink packets, and reduced by portion sizes to half or more. I settled into a pattern of eating a carb free greek yogurt in the morning, a grilled chicken salad with low carb dressing and a sensible dinner that included lots of vegetables and proteins--mainly chicken and fish. In addition to changing my diet, I also had to go from being sedentary to working out for 30 minutes 3-4 times per week. I feel better and have more energy now! In the end, I've gone from 268 pounds in January to 215 pounds by mid-May, which is 6 months ahead of plan! The biggest thing is understanding that every body is different, so there is no "one size fits all". If you've been struggling with diet and exercise, give LifeMD a chance and see what they can do for you!
Response from LifeMDMay 30, 2025
We understand your initial hesitation about weight loss plans and the frustration with your GP's recommendations. We're happy LifeMD's prescription helped you overcome cravings and motivated you to adopt healthier habits. It's great to hear about your success in changing your diet and exercise routine, leading to significant weight loss. We appreciate you sharing your experience and highlighting the importance of personalized approaches to weight management.
Andrew N.
They are very good in the beginning setting up my initial appointment to prescribe weight loss medication, taking my money, and a timely first prescription. I have had to wait and message this company every other day to remind them to renew my medication. They require you to submit a renewal request two weeks before the prescription is due to be renewed (either because they don't have enough providers, time or care for the people that they are supposed to be helping), however you can never submit their required questionnaire two weeks in advance to try and help them and also to try and help yourself so that you don't run out of medication. I have been trying to use this service for 4 months and the last 3 months it has been dreadful trying to get them to refill a medication that they have previously ordered. It just does not make any sense.
Response from LifeMDMay 30, 2025
We appreciate you bringing this to our attention. We understand your frustration with the prescription renewal process and the delays you've experienced. We're sorry for the inconvenience this has caused. We are reviewing our processes to improve our responsiveness and ensure a smoother experience. Your feedback is valuable, and we're committed to doing better.
Rachel P.
They are a real business, at first ok, then the longer you have them the "CARE TEAM" DOESN'T REALLY CARE, don't respond for up to a week, forget about getting a prescription refilled, you will talk to everyone and their mother but nothing will be done, you will be out of meds and beg for them to send in a script, guess what, they will be working on it..... sending to some person or department, a week later still nothing. Don't waste your money, go to your family doctor for anything you think you will get from them!!
Response from LifeMDMay 30, 2025
We appreciate you bringing this to our attention. We understand your frustration with the care team's responsiveness and the difficulty you experienced getting your prescription refilled. We are taking your feedback seriously and will investigate how we can improve our processes to ensure a more reliable experience in the future. Thank you for your time.
Melanie
I appreciated how responsive and friendly the staff were throughout the process. Communication was clear and timely, which made everything feel smooth and well-organized. It’s clear that customer satisfaction is a priority here. The company does an excellent job with customer service and professionalism. The team is knowledgeable, approachable, and willing to go the extra mile to ensure a good experience. I also noticed that the processes are efficient, and it’s easy to access the services or support needed, Also the follow up after the appointments were amazing I wasn't really expecting it. The Doctor also was very thorough as well.
Response from LifeMDMay 27, 2025
We appreciate you sharing your feedback. We're happy to hear that our team's responsiveness, clear communication, and dedication to customer satisfaction stood out to you. It's great to know you found our processes efficient and valued the follow-up and thoroughness.