LifeMDReviews of lifemd.com

She was so very helpful and patient.

After doing a ton of research on a company that I could use to assist in weight loss, I decided to go with LifeMD. The beginning was a great experience. I paid my membership fee and $133 a month for a compound Semaglutide shot. I was down to one shot and began to request my renewal 5/09/2025. A week goes by and I take my last shot. Still no renewal. Reached out to them through my Patient Portal. They said they were sorry and will "expedite and rush" my prescription renewal. Another week goes by. I'm completely out of my shots. I have called and told they would expedite and rush my order and get it shipped. I heard this for 3 weeks straight. Just this past Saturday 5/31, I was told Dr. Puopolo has been notified and "we're pushing for immediate action." I called today, 6/3/2025. Still no update and now I'm being told there is no provider assigned to me. I just said screw it and decided to cancel. They tried to offer me $149 off my membership fee and moved that fee to be withdrawn not until August instead of June. This has been extremely frustrating. Terrible customer service. It's just not good business. I was on a weight loss journey and trying to hit a goal by September, but now that's not happening. I do NOT recommend them. I think they have more Patient's than providers. I'm complete discouraged and loss for words. Way to let me down. Do research and check reviews. I wish I digged further.

She was very Friendly and helpful

Jason was very kind and helpful. I asked some questions and he listened well and really gave honest and helpful answers.

Katherine was great

Katherine was super informative and supportive a real comforting person to speak with. Richard

Excellent experience and explained every step of the process and what will be happening next. Very informative

The service I received from melody was exceptional. She walked me through the whole process and even had a follow up call.