LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
4,177 approved reviews, newest moderated first
Todd's M.
Chanelle went above and beyond, processed information intelligently and effectively. Very friendly and confident. Highly recommend a raise! lol she was exceptionsl
Response from LifeMDJul 23, 2025
We appreciate you taking the time to share your positive experience. We are so happy to hear that you were impressed with the service you received. Your feedback is truly valued! LifeMD
Jennifer G.
From day one, 1 year ago, they have been active on my journey to better health. the NPs are friendly, professional, and answer any questions I have. I recommend their services to my friends and they are worth the price.
Response from LifeMDJul 23, 2025
We're happy to hear that our team has been a part of your health journey over the past year. It's great to know that you find our NPs friendly and professional, and that they address your questions thoroughly. We appreciate you recommending our services! LifeMD
Ashley W.
Kara or Cara? Was great very nice and very detailed at explaining which is helpful! Would love to speak to her again!
Response from LifeMDJul 23, 2025
We're happy to hear that the explanation was helpful! We appreciate your positive feedback and would be glad to connect you again. Thanks for sharing. LifeMD
Brett
Phyllis was great to work with via customer service. Extremely helpful and friendly. I appreciate that when calling in to a company.
Response from LifeMDJul 22, 2025
We're so glad to hear about your positive customer service experience! It's wonderful to know that you found the interaction helpful and friendly. We appreciate your feedback. LifeMD
boris M.
She was friendly, kind, and help me with all the questions I had, great costumer service
Response from LifeMDJul 22, 2025
We're happy to hear that you received great customer service! We appreciate you highlighting the friendly and kind assistance you received with your questions.
Brad L.
The thorough knowledge to answer all my questions and walked me through the whole process.
Response from LifeMDJul 21, 2025
We're happy to hear that our team's knowledge and guidance were helpful as we walked you through the process. Thank you for your positive feedback! LifeMD
Shane
LifeMD is a very scam-ish website. I've paid over $1500 to them and have not ever received any medication. Additionally, they make it very difficult to cancel your subscription. You have to hunt through their legal terms and conditions to find you either have to call a specific phone number or send an email to a specific address. Even then I still had to cancel through my credit card company. In short, I paid over $1500 for nothing.
Response from LifeMDJul 28, 2025
We're so sorry to hear your experience with us was unsatisfactory. We would love the opportunity to speak with you and ensure you are 100% satisfied with our services. Please reach out to [email protected] at your earliest convenience, and someone from our management staff will contact you to rectify the situation. LifeMD
Joan P.
After being transferred 9 times with no help, I was transferred to Ke’Asia, thank goodness. She was able to solve my problem! We were laughing at the end of the call. Something is terribly wrong with your customer service. It’s either lack of training or a poor computer system. No one could even find my name in your system or my order. Ke’Asia, found the information in less than a minute! Promote her to Customer Service Manager!
Response from LifeMDJul 21, 2025
We appreciate you sharing your experience. We're happy to hear that someone was able to resolve your issue and that you had a positive experience with them. We'll address the issues you raised so we can improve our service. Thanks for your feedback. LifeMD