LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
4,177 approved reviews, newest moderated first
Lisa S.
This was a great experience. Very professional and she explained everything very well. I was pleasantly surprised. I’ve used other companies before and nothing was like this. Highly recommend.
Response from LifeMDAug 12, 2025
We're happy to hear that your experience was great! It's wonderful to know that our professionalism and explanations exceeded your expectations compared to other companies. We appreciate your recommendation! LifeMD
Hilary H.
Cara!!! This woman is such an angel, positive attitude, understanding, compassionate truly walked me through the process. We are all on a journey. She showed me that with open arms. She is five star all the way someone make this woman a CEO.
Response from LifeMDAug 12, 2025
We appreciate your wonderful feedback! It's great to hear that the person you interacted with offered such a positive, supportive, and understanding experience. We value your comments and are so glad they made such a difference. LifeMD
Tammi S.
Cara was very helpful, kind and personable.
Response from LifeMDAug 11, 2025
We're happy to hear that you found our team member helpful, kind, and personable. Thank you for your positive feedback; we appreciate it. LifeMD
Jeniah T.
My experience with lifeMD was very informative, successful, and just overall amazing and Audrey S. just made it all the more better! She was very patient, answered all of my questions, and addressed any concerns that I had!!
Response from LifeMDAug 11, 2025
We're happy to hear that your experience was informative and successful. It's wonderful that our team member was patient and addressed your questions and concerns. We appreciate your feedback! LifeMD
Robin S.
Within minutes of ordering this I tried to reach out to the doctor several times to cancel the order because I saw the side effects and didn’t want to take the chance of experiencing them. Of course, they were quick to communicate when I was in the middle of ordering, but when I wanted to cancel, they took their sweet time. once they finally contacted me, they said it was too late to cancel and get a refund. I received them and decided to try one pill, and it was the worst experience of my life! I had a horrific nightmare of which my husband had to wake me up from. I spent $240 for a horrible experience! I didn’t sleep at all that night, except for the one hour that I had the horrible nightmare and total body vibrations. I feel like they deliberately delayed reaching back out to me so that they could tell me it was too late to stop it and get a refund. Awful medication and poor customer service. :(
Response from LifeMDAug 14, 2025
We are dedicated to providing the best service possible and would appreciate the opportunity to speak with you to see if there is anything else we can do to rectify this situation. A member of our staff will contact you to see how we can assist you further. RexMD
joann F.
The agent helped me get started and was heloful
Response from LifeMDAug 8, 2025
We're happy to hear that the agent was helpful in getting you started. We appreciate your feedback and your time. LifeMD
Terry Wisel H.
I told them I was on a higher dose. They told me what I would pay. When I made an appointment they charged me the $75.00 then told me it was going to be $120.00 more since im on a higher dose but they knew that before the appointment. So they lied to me. I cant get my $75.00 back go with IVIM much better company. They wont lie to you.
Response from LifeMDAug 8, 2025
We appreciate you bringing this to our attention. We're sorry you feel misled regarding the pricing for your appointment. We'll review what happened and work to prevent this from occurring again. We are sorry to hear that you did not have a five-star experience with us. We are committed to providing the best customer service possible and would appreciate the opportunity to speak to you about where we fell short so we can rectify the situation. LifeMD
Maria Isabel G.
Katherine was of great help and I am very happy that she called and explained better since I was a little lost and she explained everything very patiently and in detail!
Response from LifeMDAug 8, 2025
We're happy to hear that the call was helpful. We appreciate you taking the time to share your feedback and are so glad that the explanation was delivered with patience and detail. LifeMD