LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
Doctors & Surgeons · Bannockburn, Illinois
Excellent
Doctors & Surgeons · Miller Place, New York
Excellent
Doctors & Surgeons
Excellent
4,177 approved reviews, newest moderated first
TE
Ruslan was amazing. He answered all of my questions and was very patient with me. It was such a pleasure working with him
Response from LifeMDAug 5, 2025
We're happy to hear that you had such a positive experience. We appreciate you mentioning the patience and helpfulness you received. Thank you for your feedback! LifeMD
Deborah P.
The representative was Awesome. She heard my concerns and was able to point me in the right direction. Outstanding customer service!!
Response from LifeMDAug 5, 2025
We're happy to hear that our representative was able to address your concerns and guide you effectively. We appreciate you sharing your positive experience with our service! LifeMD
Julie
Really terrific. I was very skeptical about GLP-1 telehealth as I have a regular MD I see in office. But this has been a nice surprise. Easy to schedule and good response time when I email/text them. Last month my NP Qumara Hill-Smith did decrease my dose as I lost a bit too much so that shows they were very much invested in my health and not just clicking boxes. Thank you!
Response from LifeMDAug 4, 2025
We're happy to hear that your experience has been a pleasant surprise! It's great to know that scheduling was easy and our response time met your expectations. We appreciate your feedback regarding the dose adjustment and are glad you feel we're invested in your health. Thank you! LifeMD
Porsche Miles G.
Great job. Explains well
Response from LifeMDAug 4, 2025
We're glad you found the explanation helpful. Thank you for your positive feedback; we appreciate it. LifeMD
Lexi R.
Katherine was very helpful and friendly. I enjoyed our conversation.
Response from LifeMDAug 4, 2025
We're happy to hear that you found our team member helpful and friendly. We appreciate you taking the time to share your positive experience with us. LifeMD
Kate B.
My first appointment was with a nurse practitioner. She was friendly and explained what medications they offered. No problems with shipping the meds. I had significant side effects: nausea, constipation, shakiness (like I get if I don’t eat for several hours, but I was eating on schedule. I am not diabetic). I stuck with it for a few weeks, then the effects got worse. When it was time to renew a round of meds, I reported the side effects via the required questionnaire. Because I indicated I had side effects, it would not let me renew without another visit with the provider, but the soonest visit was far beyond the time when I would have needed to order a refill to avoid stopping and starting the meds (which they had said not to do). Messages to the provider and “front office” either went unanswered or took several days to get responses. Then we had some family issues that required my time and attention. So I gave up. Several months later I tried again, thinking maybe I would try tirzepatide instead of semaglutide, and would also ask for more information on strategies for avoiding the extreme shakiness. Foolishly, I used LifeMD again, because they had some recent, more positive reviews. This time the provider was Dr. Ben Wallace, who was dismissive, saying the extreme shakiness is “just the way it is when you’re losing weight.” Having lost 50 pounds before trying meds to lose more, I knew this was not true. He had no suggestions, nothing to offer except saying semaglutide would not have caused my symptoms (huh? They’re commonly listed as side effects of semaglutide). He was pretty condescending in general. News flash: being overweight does not make one dumb. Now I’m using a different company and voila! They have had plenty of suggestions for managing the side effects and actually respond to my questions! And I’m still getting emails from LifeMD wanting me to update my credit card when I confirmed cancellation of my subscription-twice- months ago.
Response from LifeMDAug 4, 2025
We appreciate you sharing your experience. We're sorry to hear about the side effects you experienced, the difficulty in getting timely responses, and that you found the consultation unhelpful. We'll review your feedback regarding the consultation and communication processes to see where improvements can be made. We're also addressing the subscription cancellation issue. LifeMD
Audrey R.
She made me feel like I was worth the extra effort after learning about some health issues I have been having. I didn't feel rushed at all. She even called me back to review a few more things.
Response from LifeMDAug 4, 2025
We're happy to hear that you felt valued and supported, especially given your health issues. We appreciate you mentioning that you didn't feel rushed and that we followed up with you. Thank you for your positive feedback! LifeMD
Shawn R.
Yes the company and customer service was excellent..
Response from LifeMDAug 4, 2025
We're happy to hear that you had an excellent experience with our company and customer service. Thank you for your positive feedback! LifeMD