LifeMDReviews of lifemd.com

I’m sad about this review, because things started so well with this company. But I am beyond disappointed with my experience at LifeMD. When I first signed up, the monthly cost for my medication and membership was fixed at $200. That was the figure presented to me — and it was a major factor in my decision to join. The reality? That went well for about 3 months. Then…all the sudden…I had to pay the new pharmacy directly, my cost jumped to $379. My medication alone shot up to $250 per month, plus LifeMD’s $129 monthly membership fee. That’s a far cry from what I was told to expect. I was told, in an email, which I have saved, that even though I would have to pay the new pharmacy directly, nothing would change. How funny when I go to pay the pharmacy directly and my medication/shipping is $250. That’s not including the monthly membership I was still going to be charged, which was $129. I know the smart people at LifeMD can do math. $250+$129 is $379 per month. Not $200. The price I was told I would pay. EACH MONTH. To be fair, a very kind representative named Will was able to lower my LifeMD fee to $99 per month, and I appreciate his professionalism. But even with that discount, the overall cost is still outrageous compared to what was promised. The lack of transparency in pricing feels deceptive, and I feel misled and poorly treated as a paying customer. I’ve now found a different company that is more honest, more direct, and far better to work with — and guess what? I don’t even have to pay the pharmacy separately. It’s straightforward, affordable, and exactly what I was looking for in the first place. I am cancelling my LifeMD membership immediately. My advice? Be very cautious before signing up — the price you think you’re paying is not the price you’ll actually be charged.

Well I would say 1 star but thanks to Alicia Curry the MSR from the call center she made that 1 star to a 5. My after care summary visit was never uploaded after countless of messages no one was able to assist but Alicia properly resolved my issue. She not only has great customer service skills but knows how to effectively communicate with the customers. She kindly reassured me that the matter is being taken care of and she effectively controlled the situation and resolved all of my concerns !!! Very great job !!!

Cara was very kind and helpful

Alicia was awesome!! She listened to me with such patience and understanding! Thanks for helping

She was very helpful

I started with Life MD in January 2025. I paid $150 per month for "consultation." I started at $350 per month for Terzepitide. I lost 20 pounds by June. However, once my dosage increased, so did the price. I still was required to pay $150 plus $450. Meanwhile, I had about 2 consultations early in the program. Nobody bothered calling me afterward. I called to complain and they would do nothing. Save some money and go to Remedy meds. No consultation fee and no increase as your dosage increases. I switched companies last month.

Very easy to talk to and helpful. Great service.

This program was so simple to sign up for and the best part is that they offered me a full refund because I called to cancel before having the physician visit due to my endocrinologist appointment, he stated to hold off until further labwork was done and if all was ok I can go back to it. The cancellation request was painless and quick, I will sign back up once I’m cleared by my other Dr. :)