LifeMDLifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Excellent
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Excellent
4,177 approved reviews, newest moderated first
Wilmil “WILMIL” W.
Melody was a very passionate person in what she is trying to achieve as a salesperson. Her engery is amazing and her passion is priceless for the product that she is trying to sell
Response from LifeMDSep 19, 2025
We appreciate you taking the time to share your positive experience. We're glad to hear that the salesperson's passion and energy resonated with you. It means a lot to us! LifeMD
LT
Great providers
Response from LifeMDSep 19, 2025
We are thrilled to hear about your positive experience with our team members. If you have any questions or concerns, please don’t hesitate to reach out; we are here to help! LifeMD
Stacey F.
If you are getting GLP-1 the $350+ subscription is only for the doctor to write a prescription. Beware! That does not include the cost of medication like other companies such as Remedy. Don’t fall for it like I did. They will say it’s in the terms and conditions and I’m sure it is but they know consumers don’t read them and they don’t do a great job to alert you to truly what you are getting for your money. This is telehealth company not a supplier of GLP-1 meds. If you have a doctor they can write your prescription. If you want compounded meds online there are companies who do it for much less that include the telemedicine, prescription and medication.
Response from LifeMDSep 19, 2025
We appreciate you bringing this to our attention. We're sorry to hear about your experience and any confusion regarding our subscription. We aim to be transparent about our services, and your feedback helps us improve how we communicate the value we provide. We'll review our information to ensure clarity. LifeMD
Antoinette
Everytime I make a call to life md the professionalism is always met patience, granting me my expectations and I always hang up feeling better before I called.
Response from LifeMDSep 19, 2025
We're happy to hear that our team consistently meets your expectations with patience and professionalism. It's wonderful knowing our calls leave you feeling better. Thank you for your positive feedback! LifeMD
Paris C.
I have not had a great experience with LifeMD. The app doesn't always work and I have had to reach out on multiple occasions via the App to get my refills. It sometimes takes 3-5 days for someone to get back to me. I would think a company that charges a fee for their services would have better customer service. I was recently told the best way get customer service is to schedule an appt. with the prescribing dr., but it does take a few weeks to get an appointment. I will definitely be looking elsewhere to continue on my medication.
Response from LifeMDSep 19, 2025
We apologize for the confusion and frustration you've experienced with our pricing model. We strive for transparency and clarity in all our communications, and we are sorry we fell short in your case. We would appreciate the opportunity to speak with you to see if there is anything else we can do to rectify this situation. A member of our staff will contact you to see how we can assist you further. LifeMD
customer
The response rate for questions and appointments was very swift. The team is genuinely routing for my weight loss.
Response from LifeMDSep 18, 2025
We're so happy to hear that you've had a positive experience with our quick responses! It's wonderful knowing our team is supporting your weight loss journey. Thanks for your feedback! LifeMD
Debby
It has been easy to communicate with you through the appl. and has been very professional and efficient.
Response from LifeMDSep 18, 2025
We are happy to hear that communicating with us through the app has been easy for you. We appreciate your recognition of our professionalism and efficiency. LifeMD
customer
Great Customer Service - Easy access to doctors. Everything happens one time. Friendly providers.
Response from LifeMDSep 18, 2025
We're happy to hear that you had a positive experience with our customer service and friendly providers. We appreciate your feedback on the easy access to doctors. LifeMD