Jon
Be prepared to to request things multiple times and talk to people multiple times to get things done.
Every time I try to refill my prescription it’s a nightmare. The app only takes you so far. I have to get in touch via the chat. This last time we all agreed my prescription was to be upped that didn’t happen. All they wanna do is charge more and more and more, but not give me anything more. Not real happy with this, once I find a cheaper way I’m out. The prescription sat in processing for three days until I got a hold of somebody and then magically it was forced through and I had it within 24hrs. Just really bad service and the app refill part is trash.
Response from LifeMDSep 22, 2025
We appreciate you sharing your experience. We're sorry to hear about the issues you've encountered with your refills, the app, and the prescription update. We'll investigate these concerns to improve our service and the app's functionality. Thank you for your feedback. LifeMD