LifeMDReviews of lifemd.com

4.24,177 reviews
Doctors & Surgeons

LifeMD

About LifeMD

LifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.

LifeMD (lifemd.com) has 4,177 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: lifemd.com
Website: lifemd.com
Category: Doctors & Surgeons
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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LifeMD reviews

4,177 approved reviews, newest moderated first

Mike F.
Sep 17, 2025
$149/mo and Extremely Poor Service
For $149/month you can expect delayed responses, late prescriptions, and one of the poorest customer service experiences imaginable. Had to call and beg for service all but 1 month of the miserable 6 months I paid this horrible company. Thank God I was able to get this transferred to my own Dr. Goodbye LifeMD, that is one company that will not be around for long.
Response from LifeMDSep 17, 2025
We appreciate your feedback and regret that our service didn't meet your expectations. We're sorry to hear about the delayed responses and prescription issues you experienced. We're taking steps to improve our customer service and prescription processes. LifeMD
Mary B.
Sep 16, 2025
One month in……..
I’m one month in with LifeMD and I couldn’t be happier. The doctors and staff are always on point with every question I have. I truly appreciate them all and now I’m a LifeMD lifelong supporter!
Response from LifeMDSep 17, 2025
We're happy to hear that you're pleased with your first month! It's great to know the team has been helpful and responsive. We truly appreciate your support! LifeMD
sami W.
Sep 16, 2025
Life MD uses fraudulent practices
Life MD uses fraudulent practices. They have shipped me their vitamin supplement for sleep without my authorization. I tried the first bottle and it was ineffective. They shipped a second bottle for $120 without my authorization. Getting a hold of customer service took three days and hours of waiting on hold. The customer service people were completely unhelpful. They read their statements of a boiler plate response and their attitude was they could care less about the patient or their fraudulent practices.
Response from LifeMDSep 17, 2025
We appreciate you bringing this to our attention. We're sorry to hear about the unauthorized shipment and difficulty reaching customer service. We're taking your feedback seriously and will investigate how to improve our service and prevent similar issues. We are dedicated to providing the best service possible and would appreciate the opportunity to speak with you to see if there is anything else we can do to rectify this situation. A member of our staff will contact you to see how we can assist you further. LifeMD
Brigitte C.
Sep 16, 2025
Excellent experience with doctors who…
Excellent experience with doctors who truly listen.
Response from LifeMDSep 16, 2025
We're glad you enjoyed your experience with our doctors. Thank you for your positive feedback; we appreciate it. LifeMD
James W.
Sep 16, 2025
Deception and deniability
.10 dose and .20 dose worked as advertised. .30 and .40 dose both arrived warm, and did not work at all. Talked to customer service, nothing. Voiced my concerns on video chat, nothing. Video chat with a doctor or pa, and was told only the first four doses were effective, the remaining six could be taken or discarded. I'm paying for 10 doses per perscription, and their own rep tells me only the first 4 are effective? Deny any issues when the meds received are too warm(73.6°), when the meds stop working, and still tell me it's safe to take. Also very deceptive billing, and then a price increase without knowledge or consent. Buyer beware!
Response from LifeMDSep 17, 2025
We appreciate you sharing your experience. We're sorry to hear about the issues with your doses arriving warm and being ineffective, along with the concerns about billing and communication. We'll investigate these points further to ensure better service. We strive for transparency and clarity in all our communications, and we are sorry we fell short in your case. We would appreciate the opportunity to speak with you to see if there is anything else we can do to rectify this situation. A member of our staff will contact you to see how we can assist you further. LifeMD
Joanne B.
Sep 16, 2025
They have great customer service
They have great customer service. They are available anytime there is a problem.
Response from LifeMDSep 16, 2025
We are happy to hear that you had a great experience with our customer service. We appreciate you taking the time to leave us this positive feedback! LifeMD
Laurie M.
Sep 16, 2025
So far the service and product is great.
So far the service and product is great.
Response from LifeMDSep 16, 2025
We're happy to hear that you are enjoying the product and service. Thank you for your positive feedback; it means a lot to us. LifeMD
Christopher Park Chris P.
Sep 15, 2025
Great customer service
Katherine Kymer was very helpful! She throughly explained the options available to me so I could make a decision that best suits my needs.
Response from LifeMDSep 16, 2025
We're happy to hear that the explanation of your options was helpful, allowing you to make the best decision for your specific needs. Thank you for your positive feedback! LifeMD

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