LifeMDReviews of lifemd.com

My experience has been great. Appointments are always on time and the doctors are very understanding and knowledgeable.

Great customer service. Stephanie called me back and made sure all of my questions were answered and My account was set up

I had an awful experience from the first moment. I booked an appointment at 6:30 am my time so I could get it down before work. I was early so I could check my connection, camera, etc. but the NP was late. When she showed up, she said she was having connection issues so we tried doing it over the phone. That didn't work right away so she just disconnected the meeting. I tried to contact her via the chat window, but no response. I got seven minutes of this person's time in total, but spent an hour prepping for the appointment then trying to contact her. So I went on the website's "patient portal" which is a completely bare-bones interface with very limited customer-service features. With zero communication from my "provider" I just set a new appointment (the minimum lead time was 3-4 days, so I would have to wait). I tried their customer service phone number a few times, waiting on hold for ten minutes each time, but I got no response. At this point, I started to worry about all the personal information I had given them during the onboarding process. My ID, my insurance, my home address... what had I been thinking? Ugh. Finally, I stopped worrying about the sunk cost (assuming I would not get my money back, which remains to be seen, and knowing how much time I'd spent on the onboarding process) and just canceled my "membership" (that should have been the first clue - a medical "membership"? What the heck is that?) and joined a medical site my wife had used and trusted (Circle Medical, fwiw). I left a note when I canceled demanding they delete my info and refund my money, but I doubt they'll do either. Hopefully you can benefit from my experience.

LifeMD offers a well-organized and efficient virtual care experience. The platform is easy to navigate, appointments are timely, and providers are knowledgeable, professional, and patient-focused. A reliable option for convenient, high-quality telehealth services. My provider Jessica Davis was amazing!

I have been with LifeMD for almost a year. My journey has been good. All the staff I have talked to have been wonderful people, they have answered all my questions. The care team is good at getting back to you in a timely manner. I recommend them to anyone starting out. Health is huge as you get older. For me it is about getting my weight down to help bring all my numbers into correct zones. And overall feeling better.

I ordered the sleep aid with high hopes. Unfortunately for me it had little to no effect.

She was great and explained all of the info in a step by step process.

I purchased meds once to try out. They didn't work. Evidently I was automatically signed up for auto renewal WITHOUT MY CONSENT and was charged $204. They won't let me return/stop the shipment of the product. This should be illegal.