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LifeFoneReviews of lifefone.com

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LifeFone

About LifeFone

Since 1976, LifeFone has helped people live their lives safely, confidently and independently. As a leading provider of Medical Alert Systems, LifeFone is recommended by healthcare providers throughout North America. These providers include: hospitals, area agencies on aging, home health care providers, social workers and geriatric care managers. LifeFone is an integral part of their overall care program. LifeFone has also earned an A+ rating from the Better Business Bureau.LifeFone's equipment protects you at home and on-the-go, available with optional fall detection. 24/7 help for medical, fire or burglary.Our services give individuals instant access to caring, compassionate help 24 hours a day, every day of the year. Subscribers can directly contact our specially trained Emergency Care Specialists with the simple push of a button. And LifeFone helps to maintain their Subscribers’ independence and overall quality of life by ensuring early intervention in emergency situations.

LifeFone (lifefone.com) has 810 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: lifefone.com
Website: lifefone.com
Category: Health Equipment
Location: White Plains, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 36% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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LifeFone reviews

810 approved reviews, newest moderated first

Vera
Jan 5, 2017
Excellent response
Fell in the bathtub and rescue was here in 15 minutes. Very professional help. Thank you.
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Carolyn
Jan 5, 2017
LifeFone necklaces
What a great product this has helped save my aunt and uncle
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Marilyn
Jan 3, 2017
Account information
I talked with Earline Harris at 8:45 this am and she was to call me back at 3:30 of which of course she did not.
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Larry
Jan 3, 2017
Peace of Mind
We have had LifeFone for a year now. It provides us with great peace of mind. My Father lives alone and I am 800 miles away from him. Unfortunately we had to use LifeFone one time in the past year due to a fall. We have the fall detection unit and luckily he was wearing it that day. He fell and hit his head and was out cold. The unit detected the fall and called the paramedics to his house. They then call me to advise what was going on. This was at 11:30 PM. Thank goodness for the LifeFone help that day.
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Maureen F.
Jan 2, 2017
Very disappointed with lifefone not following our process instructions for our dad.
We got our dad the lifefone service, and we provided lifefone with specific instructions to contact us and not the ambulance and police. Unfortunately, there was quite a few times when my dad pushed the button and lifefone dispatched the police and ambulance to my dad's home instead of contacting his children which we had specific instructions to do this. It happened numerous times and they never seemed to get it correct. We cancelled the services and are now using the radio shack v tech careline instead of lifefone.
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Rita
Dec 29, 2016
All questions were answered and und …
All questions were answered and understood
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Joyce
Dec 27, 2016
Works well as intended
Gives piece of mind in the home for those living alone. Easy to install.
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Lisa
Dec 27, 2016
Excellent!
My mother fell and broke her hip in the garage. Though she was out of range to talk to the intercom, they still called for help and then called me ASAP. They responded quickly and just as planned. Thank you! You saved a life!
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