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LifeFone

About LifeFone

Since 1976, LifeFone has helped people live their lives safely, confidently and independently. As a leading provider of Medical Alert Systems, LifeFone is recommended by healthcare providers throughout North America. These providers include: hospitals, area agencies on aging, home health care providers, social workers and geriatric care managers. LifeFone is an integral part of their overall care program. LifeFone has also earned an A+ rating from the Better Business Bureau.LifeFone's equipment protects you at home and on-the-go, available with optional fall detection. 24/7 help for medical, fire or burglary.Our services give individuals instant access to caring, compassionate help 24 hours a day, every day of the year. Subscribers can directly contact our specially trained Emergency Care Specialists with the simple push of a button. And LifeFone helps to maintain their Subscribers’ independence and overall quality of life by ensuring early intervention in emergency situations.

LifeFone (lifefone.com) has 810 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: lifefone.com
Website: lifefone.com
Category: Health Equipment
Location: White Plains, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 36% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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LifeFone reviews

810 approved reviews, newest moderated first

Laura
Mar 2, 2017
Life Fone is outstanding and the company is full of heart and love for each individual they give help and support to.
Outstanding and full of support. The company is fabulous.
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Janet
Mar 2, 2017
Excellent
They are prompt, supportive, and caring.
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Myla
Mar 2, 2017
Great Service
My mother has had a Lifefone device for about a year now. She's used it once and the response was all that we hoped for. Lifefone promptly summoned emergency personnel and contacted a family member. It has brought our family great peace of mind.
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Nancy
Feb 24, 2017
Prompt
They are very responsive to calls. No reservations at all. I would definitely recommend them to someone in need of an alert system.
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Karen
Feb 16, 2017
Very competent company
I'd recommend them to anyone
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Marie
Feb 16, 2017
My Elderly Uncle
I have been primary caregiver for my 90 year old uncle who was living alone until recently. I purchased the services of LifeFone to have a sense of security for all of us. Additionally, we purchased the GPS service as my uncle loves to go out on walks but tends to get lost. It is a great system and the customer service was excellent. I highly recommend LifeFone for anyone who provides and or needs care. It works and it is affordable.
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Scott D.
Feb 6, 2017
I am very impressed with lifefone and your staff
I feel very safe and confident with lifefone, in fact when I received lifefone in the mail i mistakenly pushed the button and there was enough of a charge in the unit that it sent a signal to you peaple, which I was not aware of until, the sheriff pulled in my drive way and he said that an ambuiance had been dispached and all of this in a couple of minutes of pushing the button. I had not given you my phone numbers yet so you could not contact me.
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Anna
Feb 3, 2017
Very satisfied !
Have been a customer for over 3 years, and have had prompt,attentive service both when needed for response and administrative issues. Highly recommend.
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