Joyce
I feel they take too long to answer the…
I feel they take too long to answer the emergency and I will not renue with them. One lady was so rude
Since 1976, LifeFone has helped people live their lives safely, confidently and independently. As a leading provider of Medical Alert Systems, LifeFone is recommended by healthcare providers throughout North America. These providers include: hospitals, area agencies on aging, home health care providers, social workers and geriatric care managers. LifeFone is an integral part of their overall care program. LifeFone has also earned an A+ rating from the Better Business Bureau.LifeFone's equipment protects you at home and on-the-go, available with optional fall detection. 24/7 help for medical, fire or burglary.Our services give individuals instant access to caring, compassionate help 24 hours a day, every day of the year. Subscribers can directly contact our specially trained Emergency Care Specialists with the simple push of a button. And LifeFone helps to maintain their Subscribers’ independence and overall quality of life by ensuring early intervention in emergency situations.
LifeFone (lifefone.com) has 810 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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810 approved reviews, newest moderated first
Joyce
I feel they take too long to answer the emergency and I will not renue with them. One lady was so rude
Michael
I have used LifeFone only once in the past year and that was to test the system. The response from the LifeFone operator was quick.
Vincent
LifeFone has always answered when we needed them. They are also very understanding when the button is hit by mistake.
Louisa
Great customer service and product. Range, coverage is excellent. I feel safe now.
Ronald M.
We would like for the response to be quicker.
Carol J.
I am on my third unit. It seems they are sending refurbished old units. I used to get a call each month to test the unit I wear. Since I received the last old unit the calls have stopped.
Response from LifeFoneMay 22, 2018
Good Morning Ms.Jenkins, We would like to thank you for taking the time to speak with us. We're glad that we were able to resolve that issue for you. Please feel free to contact any of our customer care specialists for any reason, we are there for you 24/7 at 1-800-940-0262. We appreciate you and your business, and thank you for continuing to be a part of our LifeFone family!
Cheryl
Fortunately, mom has not had a reason to use this service that we have had for 2 years, but that makes it difficult for me to provide information on services that have really need been used or needed.
DK
Excellent Service!!!