Randal
Reliable service
Courteous operators and reliable service.
Since 1976, LifeFone has helped people live their lives safely, confidently and independently. As a leading provider of Medical Alert Systems, LifeFone is recommended by healthcare providers throughout North America. These providers include: hospitals, area agencies on aging, home health care providers, social workers and geriatric care managers. LifeFone is an integral part of their overall care program. LifeFone has also earned an A+ rating from the Better Business Bureau.LifeFone's equipment protects you at home and on-the-go, available with optional fall detection. 24/7 help for medical, fire or burglary.Our services give individuals instant access to caring, compassionate help 24 hours a day, every day of the year. Subscribers can directly contact our specially trained Emergency Care Specialists with the simple push of a button. And LifeFone helps to maintain their Subscribers’ independence and overall quality of life by ensuring early intervention in emergency situations.
LifeFone (lifefone.com) has 810 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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810 approved reviews, newest moderated first
Randal
Courteous operators and reliable service.
Linda
I reviewed several systems for my mother, and this was the best value.
Claire
I haven't needed it yet, but may sometime in the future.
Phyllis
We have used them several times and they are very pleasant,calm & professional. Our alarms may go off accidentally and the employees have always been very nice & never act upset that this happens. I would recommed this company to family & friends.
Phyllis
Our only little quibble is with the replacement pendant that was sent with a fully charged battery. It doesn't have the magnetic clasp that my mother liked on the prior one. The product seems to work well and the customer service will stick with you and answer your questions and problem solve until you are satisfied. That is very much appreciated.
Spencer
I never received the new unit that I was promised after the original unit malfunctioned. The device that activates the service in a fall didn't do so consistently. The company will neither arrange to ship the unit back to them at no charge to the customer nor stop charging for the service until they have received it. Customer service was polite, but not helpful.
John & S.
I recently fell in my kitchen and used LifeFone for the first time to get help. It worked great. I highly recommend. Thanks!
Deborah
LifeFone is always there. When ever my mother needed help, they always responded quickly to her needs and let us know immediately that she had asked for assistance. I had peace of mind knowing that Mom had immediate help at her finger tips at a minimal monthly charge. Thank you LifeFone.