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LifeFoneReviews of lifefone.com

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LifeFone

About LifeFone

Since 1976, LifeFone has helped people live their lives safely, confidently and independently. As a leading provider of Medical Alert Systems, LifeFone is recommended by healthcare providers throughout North America. These providers include: hospitals, area agencies on aging, home health care providers, social workers and geriatric care managers. LifeFone is an integral part of their overall care program. LifeFone has also earned an A+ rating from the Better Business Bureau.LifeFone's equipment protects you at home and on-the-go, available with optional fall detection. 24/7 help for medical, fire or burglary.Our services give individuals instant access to caring, compassionate help 24 hours a day, every day of the year. Subscribers can directly contact our specially trained Emergency Care Specialists with the simple push of a button. And LifeFone helps to maintain their Subscribers’ independence and overall quality of life by ensuring early intervention in emergency situations.

LifeFone (lifefone.com) has 810 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: lifefone.com
Website: lifefone.com
Category: Health Equipment
Location: White Plains, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 36% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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LifeFone reviews

810 approved reviews, newest moderated first

Bessie G.
Jun 3, 2020
feeling of security with LifeFone
feeling of security with LifeFone, I feel about a month ago and help was summoned saving me a lot of pain and grief with such a quick response, my wrist band alert button stretched and a replacement sent rapidly, I am so happy to have this service at this stage in my life
Response from LifeFoneJun 3, 2020
Hi Bessie G, We appreciate you for taking the time to write your review sharing your experience with LifeFone. We are glad to hear that you're still here with us to share your review is a great testimony of how we've been there for you during your troubling time. Happy you are a part of the LifeFone family!
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Patty
Jun 2, 2020
LifeFone gave my father the greatest…
LifeFone gave my father the greatest sense of security as he dealt with health issues but lived next door to me, his daughter, and he kept his independence in his own home. Over the past two years, he used the system many times because a balance issue caused falls. The response was always immediate and thorough- even when they couldn’t hear him answer, help was dispatched and he knew it. And I would get a call right after to notify me that my dad was needing help. There were a few times when he would have been in serious trouble had he not had a way to call for help. I could go on but I will just say that LifeFone saves lives, helps you live better and safer and they make it easy to install and use and it’s very affordable. It gives everyone peace of mind too!
Response from LifeFoneJun 3, 2020
Hello Patty, We appreciate you for taking the time to write a review sharing your father's experience with LifeFone. We are glad to hear that he received help when he needed and gave him that sense of comfort and independence to be able to still be alone in his home. We want you to know that we are here for you and dad during any troubling time he might come across, and will always be committed to providing the level of service that has given you both the peace of mind along with safety. We thank you both for continuing to be a part of the LifeFone Family!
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Chris
May 27, 2020
Very positive experience
Very positive experience. My mom had to call for their assistance several times and their response was immediate. Highly recommended, certainly worth the small fee that is charged.
Response from LifeFoneJun 3, 2020
Hello Chris, We appreciate you writing this review sharing your mother's experience with LifeFone. We want you to know that we are here for you and mom during these troubling times, and are still committed to providing the level of service you both have grown to love. Thank you both for continuing to be a part of the LifeFone Family!
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Jim P.
May 27, 2020
My mother has had to use your service…
My mother has had to use your service several times in the past several years. Your service was accurate, fast and complete. I cannot be more impressed with the professionalism of your company. I will tell anyone that your company is #1.
Response from LifeFoneMay 27, 2020
Hi Jim, We appreciate you for taking the time to write a review sharing you and your mother's experience with LifeFone. We thank you both for letting future subscribers know how it feels to be a part of the LifeFone Family!
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Jane
May 27, 2020
Excellent Service
Personal, confidential and responsive service. Excellent app and device.
Response from LifeFoneMay 27, 2020
Hello Jane, We strive to be all those things and will keep up with those high standards. We also want to thank you for writing your review and for letting our potential future subscribers know how it feels to be a part of the LifeFone Family!
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Debora
May 13, 2020
Have had no problems and when I did…
Have had no problems and when I did they were there right away
Response from LifeFoneMay 14, 2020
Hi Debora, Thanks for sharing how we have been doing! We will be here for you and give you that safety and peace of mind. We want you to know that you can always press your button and get help when seconds count.
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Barbara
May 10, 2020
When I fell recently they responded…
When I fell recently they responded quickly with rescue...so very thankful. Saved lots of time and pain.
Response from LifeFoneMay 11, 2020
Hello Barbara, We appreciate your review letting us know how we have been doing! We will continue to be here for you and give you that safety and peace of mind. We want you to know that you can always press your button and get help when seconds count.
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Dave
May 5, 2020
I don't know where we would be without…
I don't know where we would be without the Life phone system during these difficult times. We feel so much better knowing Mom can get help whenever she needs it, and our entire family feels more secure knowing she has it. Operators are always courteous and quick to respond to her. Thank you!
Response from LifeFoneMay 8, 2020
Hello Dave, We appreciate you for taking the time to write a review sharing your mother's experience with LifeFone. We want you to know that we are here for you and mom during these troubling times, and are still committed to providing the level of service you both have grown to love. Thank you both for continuing to be a part of the LifeFone Family!
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