Patricia C.
Customer service tried to talk me out…
Customer service tried to talk me out of using this mostly the cons !! I was told all that it wouldn't do ! I like knowing that my grandmother ella can get someone on the phone when she falls to get help . I didn't expect it to start her breathing again if she should stop breathing. All in all I am glad we got it for her and have been notified several times when she has fallen and could not get up ! Thats all I wanted! Thank you!
Response from LifeFoneJun 17, 2020
Hi Patricia, We understand that our salesperson might have been trying to sway or discourage you from purchasing the fall detection pendant and that might have perturbed you. We have looked into the original sale to see what had taken place, and we see that they just wanted to be thorough in letting you know that fall detection isn’t 100 percent accurate since nothing in the world is 100%. We never want to discourage a purchase of a product that a customer has their heart dead set on, we just try to do the customer a full satisfaction of informing them with the knowledge on how the pendant works, so that they are fully aware of what they are purchasing. We wouldn't want you to have high expectations and the product not meet them leaving you dissatisfied with your purchase. We are glad to hear that you had purchased the system you wanted and that it is working satisfactorily for you and your grandmother's needs.