LifeEnergyLifeEnergy is an online energy retailer based in Houston, TX. Founded and created by a blend of industry vets and digital-saavy professionals who wanted to create a new type of energy company to give consumers a simpler, greener, and better option for residential and commercial electricity.
LifeEnergy (lifeenergy.com) has 159 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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John
Would be nice to have a weekly email that details ones daily usage from the past week, compared to the week prior to that. Many of your competitors do that and it’s nice. Otherwise, LifeEnergy seems great.
Response from LifeEnergySep 19, 2018
Hi John, thank you for your feedback. We are currently working on providing this option to our customers. Please stay tuned!
Pamela
I am thrilled with the rate and detailed usage information LifeEnergy provides.
Janhil
The power has gone out like three times with only a little bit of rain and thunder then the rate we’re paying is a lot. As soon as this contract ends I’ll be changing to another electric company.
Response from LifeEnergySep 19, 2018
Hi Janhil, please contact us at [email protected] with your name and account number so we can investigate your issue further. Our apologies for the inconvenience and hope you'll give us the opportunity to make right on your experience with LifeEnergy.
John
Have not had any problems with the service and I'm enjoying the current low price.
Gary
Information for evaluating costs for service is confusing and difficult. Cost has ended up being higher than expected.
Response from LifeEnergySep 19, 2018
Hi Gary, please contact us at [email protected] with your name and account number so we can investigate your issue further. Our apologies for the inconvenience and hope you'll give us the opportunity to make right on your experience with LifeEnergy.
Kelly
I've only been using them for a few months, but they seem ok. The first bill they accidentally overcharged me, but they sent a letter and applied the money to the next bill (I never really got an explanation of how or why or how much, but as long as it worked itself out, I guess). The website isn't terribly user friendly, but it suffices. No issues with the actual power.
Richard
The service has been as advertised. I am very comfortable with this electrical service provider.
Linda
Billing has been according to the agreement as per the Choice Program.
