Donald
Good experience
Very easy to set up account online. They connected my service very fast it has been a very easy process. Would recommend others to switch to Life Energy

LifeEnergy is an online energy retailer based in Houston, TX. Founded and created by a blend of industry vets and digital-saavy professionals who wanted to create a new type of energy company to give consumers a simpler, greener, and better option for residential and commercial electricity.
LifeEnergy (lifeenergy.com) has 159 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Donald
Very easy to set up account online. They connected my service very fast it has been a very easy process. Would recommend others to switch to Life Energy
Patrick
I called to confirm a payment that had not posted yet to my account, but the check had cleared. When I called to inquire about it, the person on the phone told me that your system was being changed, and that I should call again later in the week to see if it had been correctly posted. I asked her to look into my account to determine if the payment had been applied to the wrong/old account, but she told me that if I cared to know I would have to do it myself. When I have gone to your site to find out what the upcoming month's amount will be, updated information is not usually there. So the portal that we're encouraged to use is not valuable at all. Really disappointing.
Response from LifeEnergyAug 8, 2018
Patrick, please e-mail us (Care@LifeEnergy) with your e-mail address and account number so we can verify the discrepancy and hopefully, find a resolution. Thank you for bringing this to our attention.
Michael
Great rate locked-in and no complains from me!
Samantha P.
I had my concerns about my bill, but I didn't see a big difference. Only around $1 a month. My bill is only around $35 because I live in a small apartment, so if you use more electricity you'll see a higher increase over natural gas obviously. I feel it's worth it, though to know I'm lowering my carbon footprint with clean energy! Be aware however, if you choose this and change your mind there is a $50 cancellation fee if you don't do it within a time frame. 10 days I think. Don't quote me on that.
Gail
Did not provide all information after making homeowner nervous
Jack B.
Life Energy was sending disconnect notices out because they had a glitch in their system. As it turns out, and they admitted it, there were people forced to double up paying their bills because of their mistake. They said an apology would be coming, which never did. They also said that a credit would be made on the bill, which never happened. I will not be renewing my contract with them when this hitch is completed. Lack of customer respect will not get you far in this business. There are is competition amongst providers and Power to Choose gives a customer the ability to choose a retail provider. Although, the State of Texas makes no effort to let customers know it exists.
Response from LifeEnergyAug 6, 2018
Hi Jack, We'd love the opportunity to make good on our promise to you and all of our customers. Please e-mail [email protected] and provide your name and account number so we can investigate your particular issue further.
Smokie
So far so good. Rates are as advertised When my acct comes back up for renewal I'll definitely give them another shot
Response from LifeEnergyAug 6, 2018
Thanks Tim! <3 LifeEnergy
Drew
I WAS LIED TO AND FORCED TO SIGN UP FOR THIS SERVICE, MY COSTS HAVE SKYROCKETED
Response from LifeEnergyAug 6, 2018
Drew, Please contact us at [email protected] with your name and account number so we can investigate your issue further. Our apologies for the inconvenience and hope you'll give us the opportunity to make right on your experience with LifeEnergy.