LifeEnergyReviews of lifeenergy.com

É um esquema para ficarem com o teu dinheiro. Não comprem nada neste site. Pedem o dinheiro e depois ficam com ele. Não enviam os itens nem devolvem o dinheiro e o unico contacto que fazem correctamente é o primeiro depois deixam de atender o telefone e de responder as questões. Aldrabões, ladrões, bandidos....

I writted question on email support how much delivery cost. they litteraly send me only nummber to contact them per WhatsApp, i contacted them on Whatsapp and they dont answer at all. One simple question and they are unable to answer 2days. I asking myself what if i buyed product and haved problem and needed support. When they are so bad with so simple task.

The sign up process was confusing enough, then they quote you a price, you're billed a slightly different (higher, of course) price by your utility. The last straw was that another energy supplier bought all of their customers, and all I got was a paper letter stating that. They did not even transfer my email or phone number with it... and it's unclear if my energy is still green or not. After more than 3 months, LifeEnergy's website doesn't even state that on their website. What are they hiding?

LifeEnergy defers to third party companies after contract expires, billing almost 3 TIMES the price in your Electricity Facts Label (EFL)

DO NOT ENROLL TO LIFE ENERGY, YOU WILL BE LEFT WITHOUT POWER BECAUSE THEY TRANSFERRED YOUR ACCOUNT TO DISCOUNT POWER AND DISCOUNT POWER DO NOT HAVE YOU IN THEIR SYSTEM. I called LifeEnergy to do a transfer of service on August 7, 2019 to a new residence, a CSR from LifeEnergy told me that I was no longer their customer and my services had been transferred to Discount Power do to an agreement between LifeEnergy and Discount Power (but I did not request for my services to be transferred), for me to contact Discount Power to discuss my residential transfer. The same day, I contacted Discount Power and was advised by one of their CSR that they had no information regarding my account and I was not in their system. Needless to say both energy companies close at 5pm (including customer service). By the time, I tried to contact LifeEnergy customer services where closed. I called LifeEnergy several times to ask about my services (I do not have power at the moment, and Houston's weather is currently 100 degrees due to someone's negligence), and apparently, LifeEnergy cannot do anything because I am not their customer anymore, and I have to deal directly with Discount Power. Now I have to do a "move-in" instead of a transfer, in addition, Discount Power wants to do a credit check, provide my social, and pay an additional deposit. I do not mind the credit check, but to pay an additional deposit, where I paid LifeEngery one. I am a single mother of two, trying to make ends meet, for some of you $150.00 is not a lot and maybe think I am making a big deal, but for the rest of who live paycheck by paycheck, it's a big deal. $150.00 I can use to buy food, and school supplies for my kids.

Bad serviced

Not recommended I was almost done with the contact with them and the customer service have no answer why they don’t want to pay me my $150 or at least the $50 for the first 3 months

Don’t let your contract expire and go month to month. While in contact my bill was around $175 a month. Then once out of contract it skyrocketed to $709 with an almost quadrupled rate. Who has that kind of money? I was not in contract any more so Life Energy can legally do whatever they want. However why would you do business with anyone out of integrity like them. I hope this review helps the next person from being taken hostage by Life Energy like me.