Mick D.
Appalling Customer Service!
Appalling Customer Service! I purchased 2 Pet GPS devices from these. I have had issues with setting the second one up. The issue is with the app, not the device yet they insisted on sending another one out which...... You've guessed it..... Issues! Their customer service agents don't listen to a word you say, Annie particularly was as useful as a chocolate fire guard. After a month of going backwards and forwards with this lot, they're now not willing to refund as 30 days has passed. Gold membership has now been cancelled and a chargeback through my bank with proof of all correspondence sent and actioned. Don't touch these, they're truly abysmal


