Life360Reviews of life360.com

Just never works don’t waste your money

Omg the most disgusting, aggressive and horrifying ad I have ever seen.How do you think that ad will bring you customers. Seriously did you get a criminal to write that ad.100%evil

Life360; a Stalkers paradise. Yup I said it because its true. Great for keeping an eye the little one's but, when parents are split or even couples the app can be easily abused: this becomes a serious safeguarding and privacy concern. I have witnessed the Non-Resident Parent contact their child and question the child on the where abouts of the Lives with Parent based on use of the app!! Making claims of lies et al, where in reality 'Non Of Your Business' but try telling a child what's going on. Furthermore, the Non Resident Parent making access to the child's Life360 when they are at school or on holiday. The app should only be active for when a child is in the care of that particular parent. For example, if the Lives With Parent has ultimate control the app should notify that parent when someone else is utilising the app to establish the whereabouts. Introduce a feature where Non Resident Parents can be active/inactive during their period of contact. Another feature would be 'Emergency Uses' whereby in collaboration with Emergency Services an Emergency contact circle with a unique id SHA-256 base or similar could be used for locating lost children / grown ups (eg. Dermentia) / people but, as before an audit sent to the 'Active Parent'. If Parents/Couples live together then there should be a means to apply co-operating messages.

I wanted to change the name of one of my Tiles. Reached out to Tile Customer Service and they said they could delete it. I agreed. By delete they meant disable forever! Nowhere in any communication did they say that. New The Tile now is junk. I reached out to customer service again and they ignored my request for a replacement Tile. Ridiculous.

Also wish I'd read the reviews on here before signing up for their trial Gold Membership. Didn't think benefits worth it, so I spent 6 days trying to figure out how to cancel the free trial before getting charged $14.99. No phone to call, chat is generic AI bot, no live reps for customer service! Website help said to cancel gold membership via app/Settings, but there is no option there to cancel or downgrade gold membership LOL. About 12 hours before free was changing to $14.99 charge, I did get an email "Your Trial is About to End" from "premium_life360.com". I replied saying to cancel immediately. After back and forth emails to validate my membership circle, they did cancel the premium and confirmed change back to free membership. That was completed only a couple hours before I would have been charged. At least I didn't have to contest the monthly charges with my credit card company, or close that credit card # to not have to go thru the mulit-week claims process. Yes, it caused a lot of wasted time and stress. In our cars, we subscribe to satellite assistance, and they do answer the SOS button. So Life360 premium "benefits" (if they do fulfill them?) are not needed. The free version is good for tracking other family members -- don't know if they sell that info.

Rubbish. Works well for a days then keeps gliching out for hours and just tells me my child's location can't be found.. Not words a mum wants to see or hear. Will be cancelling and finding a better provider.

Don’t PURCHASE the customer support is horrific and only AI bots respond but never fix the issue or give accurate information. It’s a scam!!

The tracking seems to work fine, but the location notifications don't. I do get frequent and annoying notifications about the android permissions the app wants to change, which I can't as they drain my battery too fast. Support unable to help, and their support system has an AI bot that takes a while to break thorugh to get a human - the result normally being "reinstall the app" By all means try it - it may work for you - and you get a free week trial membership to try it out. I'll be cancelling now however. Cancelling the subscription