Life360Reviews of life360.com

This app frequently doesn’t register movement in time. Absolutely hopeless given that I subscribed to track my daughter on her walk home from school. With her walk home being 15 minutes, if anything happened to her I wouldn’t know about it. Incredibly disappointing. I’ll be cancelling my subscription and looking for an alternative.

Wish I'd read these reviews. I got a pet tracker from Life360, don't bother, it's exactly the same as a tile and really no good, so I cancelled the subscription but they kept taking the money. Tried and tried to contact nothing. I have a Tractive tracker, and it's miles better, not without it's faults mind, but miles better than this.

I paid for a yearly membership. It works fine but the ads across the top and bottom of the screen are annoying. It also continues to ask to upgrade any time I add a new location when I already have a paid subscription. VERY ANNOYING. Once the year is up, I will most likely find something better.

I’m extremely disappointed with both the product and the company’s response. We purchased a Tile Slim (wallet tracker) at the beginning of December as a Christmas gift, so it was not unboxed or used until December 25. We began using it in January and quickly realized that it never worked at all. The wallet Tile never updated, could not be located, and was essentially unusable from day one. After attempting to troubleshoot and use the product for several weeks, I contacted customer support on January 30 — roughly 30 days from first use, not purchase. Initially, the company was not willing to offer any resolution at all and repeatedly cited their return window based on the purchase date. Only after escalating the issue was a warranty replacement offered. However, a replacement of the same product is not a meaningful solution when this appears to be a widely documented, systemic issue. A simple search shows thousands of similar complaints reporting that the wallet Tile does not work. Despite clearly explaining that the product was defective from first use and that a replacement would not resolve the issue, the company refused to provide a refund. This was not a late return or buyer’s remorse — it was a defective product paired with an unwillingness to stand behind it. I would strongly caution anyone considering the wallet Tile to read reviews carefully and be aware that if it doesn’t work (which seems common), you may be stuck with it.

Customer services is appalling. Bought a tile for Christmas present for my sister. When it arrived. It wouldn't work. Manufacturing defect. Tried numerous of times to contact them with no response. They are complete waste of space.

Seriously disappointed. The idea is great but the execution is dreadful. If the cats are in the home zone, there is no tracking, so you can't see where they are. You can't activate the light or sound unless you are close enough, but you don't know where they are within that home zone, which is about 100 metres or so in diameter. The lights on the trackers randomly turn off, making it useless as a safety feature in the dark. The app constantly crashes - about 50% of the time you click on a pet. All three of use have different information being reported about all cats - location, last time it updated, whether the light is on or off. Currently in the 30 day trial period so have asked for a refund - waiting to hear whether the activation fees (£150) are also going to be refunded. The device and site are US centric, even using $ for the pricing - they haven't bothered to tailor it for other markets. Customer support is a chat bot - good luck getting through to a real person. All in all, a terrible product and experience. Going with tractive, which is what I should have done in the first place.

This is a total scam. Trying to get your credit card info, push "free trails" on you that cost real money.

I had Been a member of 360 for years. In that time, Ive only used roadside assistance twice. Tonight, my son's truck broke down a thousand feet from our house and roadside assistance refused to give me coverage. They charge you $7 a month for roadside assistance $15 a month for a gold membership but they only give you two services per membership year. I called and complained and they told me that I was not eligible for roadside assistance until my membership renewed in June. I asked for an explanation of the $7 a month that I was paying for Allstate roadside assistance but there was no explanation given other than I understand your frustration. I absolutely do not believe that they understand my frustration. It is incomprehensible that a company will charge $22 a month for a service and not honor that service. How is it fair that you pay $7 a month for roadside assistance when you're only eligible for roadside assistance twice a year. Why is that price not rolled up in the $15 a month that I was paying for a gold membership. With all the class action lawsuits going on in our country today this is a company that absolutely should have one filed against them