Liberty HealthShare Reviews | Read Customer Reviews of libertyhealthshare.org

Liberty HealthShare Reviews | Read Customer Reviews of libertyhealthshare.org

Liberty HealthShare reviews

212 approved reviews, newest moderated first

Dawn S.
Jul 18, 2024
We have had nothing but positive…
We have had nothing but positive experiences with Liberty HealthShare! From their customer service, to quick turnaround on claim payment, to the easy to use website. I am excited about the supplemental plan for when I get on Medicare!
Response from Liberty HealthShareJul 23, 2024
Dawn, Thank you for leaving us a review. We are so happy to hear you have had a great experience with us and we are excited for you to try out Liberty Assist when you turn 65. Our Care Advocates are here to help our members in every way. Thank you for your dedication to our Sharing Ministry. We are so glad to hear that you have received great service. Thank you for being a valued Liberty HealthShare member.
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Barbara L.
Jul 17, 2024
Liberty Health Share is a wonderful…
Liberty Health Share is a wonderful health ministry. Every time I needed to use my health share, they were very prompt. Whenever I had any questions, they were most helpful. I never once had an issue with them and I highly recommend them to anyone who needs health insurance. I have been a member since 2017.
Response from Liberty HealthShareJul 17, 2024
Barbara, Thank you for leaving us a review and for your long-time membership. We are so happy to hear that you are happy with the services you have received from Liberty HealthShare. We have worked hard to ensure that our members receive great customer care and answers to any questions they might have as they move along their healthcare journey.
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David E.
Jul 11, 2024
Liberty Healthshare cares for international Christian.workers.
Liberty Healthshare has cared for our family for the last 7 years. We serve Christian education overseas and appreciate the inclusive Christian spiritual foundation of the organization. Their customer service team is superb, with knowledgeable and caring people who are easily available online. Healthcare documentation and processes can be complex and even tiresome, but Liberty continually works at refining the processes to make them transparent and doable. We are an older couple and the ministry of Liberty has allowed us to serve overseas with a peace of mind.
Response from Liberty HealthShareJul 11, 2024
David, Thank you for leaving us a review. Liberty HealthShare works with our sharing members to ensure that we are here to help as much as we can. Our Care Advocates work hard to ensure they can provide a positive experience when our members reach out with questions. Thank you for being a dedicated member of our sharing community. We are so glad to be of service. We could not fulfill our mission without members like you!
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Paula R.
Jun 27, 2024
They are always very helpful
They are always very helpful! She answered all my questions. Thank you kindly, Paula
Response from Liberty HealthShareJun 28, 2024
Paula, Thank you for leaving us a review. Our care team is always here to help our members and answer any questions they may have. Thank you for being a part of our sharing ministry!
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Sharon
Jun 27, 2024
Had an issue with a refund that was due…
Had an issue with a refund that was due me, and Loris was very patient & helpful.
Response from Liberty HealthShareJun 28, 2024
Sharon, Thank you for leaving us a positive review. We are so glad our care team was able to assist you! Our mission would not be possible without members like you.
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Mike P.
Jun 18, 2024
The team at Liberty was extremely…
The team at Liberty was extremely patient with my many questions as I am skeptical by nature and health care is too important to screw up. They responded promptly and alleviated my concerns. They made it clear what is and isn't covered and how health sharing differs from insurance.
Response from Liberty HealthShareJun 18, 2024
Mike, Thank you for leaving us a review. Our member experience is a top priority, and our main goal is to ensure a helpful, knowledgeable experience for our members. We are so glad we were able to help you in answering all your questions about medical expenses that are eligible for sharing. If you have any further questions, you can refer to your Sharing Guidelines or give us a call. Thank you for being a member of Liberty HealthShare.
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Mark M.
Jun 14, 2024
Responsive and knowledgeable
I have been a member of Liberty HealthShare for 3.5 years. In the last 6 months I have incurred some medical expenses. The new PCHS card has worked well as my medical bills are now submitted by the medical provider straight to Liberty. I am able to review those bills on the Liberty website and track their progress to payment, which has been quite timely. The representatives at Liberty are always helpful and knowledgeable when I call with questions. Antoinette was extremely helpful with all my questions this morning!!
Response from Liberty HealthShareJun 17, 2024
Mark, Thank you for leaving us a review. We are so glad you are utilizing the PHCS network providers. Our goal for sharing members medical expenses currently is 60-120 days from the created date. Our Care Team always tries to ensure a great experience when on the phone. We are here to help our members in every way we can!
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Angela C.
Jun 12, 2024
Great Customer Service from Loris at Liberty Healthshare
I contacted Liberty Healthshare customer service today and Loris was so helpful! She is an excellent representative for LibertyHealthshare. She helped me with my original request and then went on to make sure I understood all the benefits of my plan - which I didn't. I had no idea what I didn't know and she walked me through it all. Because of Loris, I now know I have a dental discount plan, and I may end up saving 2700.00 on an orthodontic service because of it. I just hadn't taken the time to explore the various benefits and Loris changed all that today. Thank you Loris!
Response from Liberty HealthShareJun 12, 2024
Angela, Thank you for leaving us a review. We are so glad that Loris was able to provide you with a wonderful experience. We are so glad that you were able to be informed about our dental discount option through Careington. We also offer other savings through Careington, like telehealth visits, mental health telehealth visits, prescription discounts and eye care discounts!
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