Lian FootwearReviews of lianfootwear.com

Response from Lian FootwearAug 21, 2026

Hi Sharon, Thank you for bringing this to our attention, and we sincerely apologize for the frustration and inconvenience you’ve experienced. We’re very sorry to hear that you received shoes in a size different from what you expected and that the return process has been frustrating. We also understand your concern about not yet seeing the refund you were expecting. We would appreciate the opportunity to review your order, return/refund status, and membership details carefully so we can clarify what happened and assist you with the appropriate next steps. Please reply to us directly with your order number or the email address used for the purchase, and our team will be happy to look into this for you. We sincerely apologize again for the experience and appreciate you giving us the opportunity to review your concerns. -Lian Footwear Support Team

Response from Lian FootwearAug 18, 2026

Hi Elisha, We’re truly sorry to hear about your experience and understand how disappointing it must have been to receive a product that did not meet your expectations. We appreciate you taking the time to share your feedback, and we’re also sorry for the difficulty you experienced with the return process. We’d genuinely like the opportunity to look into your concerns and see how we can assist. Please reach out to our support team at [email protected] with your order details, and we’ll be happy to review the situation and assist you personally. Thank you for bringing this to our attention. -Lian Footwear Support Team