Lian FootwearReviews of lianfootwear.com

Response from Lian FootwearSep 2, 2026

Hi Isabel, We’re truly sorry to hear about your experience and understand how frustrating it must have been to see an unexpected membership charge. We’d appreciate the opportunity to look into this personally and clarify what happened with your account. Please send us an email with your order details, and our support team will be happy to review the matter and assist you with the VIP Membership. We’re sorry again for the frustration, and we hope to have the opportunity to make things right. -Lian Footwear Support Team

Response from Lian FootwearAug 26, 2026

Hi, We’re sorry to hear that the item did not meet your expectations in terms of fit and that you haven’t received a response from our customer service team. We understand how frustrating it can be when the size or fit isn’t what you expected, especially when you’re trying to arrange a return. We’d like the opportunity to look into this and assist you with your concern. Please send us an email at [email protected] with your order details so our team can review your case and help you directly with the return process. We sincerely apologize for the inconvenience and appreciate you bringing this to our attention. -Lian Footwear Support Team

Response from Lian FootwearAug 26, 2026

Hi Tania, We apologize that the item did not meet your expectations and for the frustration you experienced with the return process. At the moment, we’re unable to provide an alternative return address, and we understand that this may be inconvenient. Regarding the VIP membership charge, our records indicate that the VIP membership was selected during the original order. We’d still like the opportunity to review your concerns and assist you further. Please email us at [email protected] with your order details so our customer service team can look into this directly. We sincerely apologize for the inconvenience and appreciate you bringing your concerns to our attention. -Lian Footwear Support Team

Response from Lian FootwearAug 26, 2026

Hi Marie, Thank you for sharing your feedback with us. We’re sorry to hear that the shoes did not meet your expectations, particularly regarding the arch support, comfort, and overall quality. We understand how important proper support and comfort are, especially when choosing footwear for everyday use. We truly value your feedback and would appreciate the opportunity to look into your concerns and assist you further. Please reach out to our customer service team at [email protected] with your order details so we can review your experience and see how we can best assist you. Thank you for bringing this to our attention. -Lian Footwear Support Team

Response from Lian FootwearAug 26, 2026

Hi Josefina, We’re truly sorry to hear about your experience. We understand how frustrating it must have been to follow the cancellation instructions, encounter an issue with the website, and then feel that you weren’t given the help you needed. We take your concerns seriously and would like the opportunity to make this right. Please send us an email at [email protected] with your order or subscription details so our team can review the issue and assist you directly. We appreciate you bringing this to our attention and apologize for the frustration caused. -Lian Footwear Support Team