Lian FootwearReviews of lianfootwear.com

Response from Lian FootwearSep 17, 2026

Hi Kelly, Thank you for sharing your feedback. We sincerely apologize that the shoes did not meet your expectations, particularly regarding the quality, appearance, and the support you were expecting. We understand your concerns about the shoes looking different from the advertised images and appreciate you bringing this to our attention. We’d like the opportunity to review your experience and assist you directly. Please email us at [email protected] with your order details, and our team will be happy to look into this further. -Lian Footwear Support Team

Response from Lian FootwearSep 17, 2026

Hi Michelle, Thank you for sharing your feedback. We sincerely apologize for the frustration and disappointment you experienced with the shoes, packaging, return process, and VIP Membership. Regarding your return, we kindly ask that you provide clear photos of the items you would like to return. These photos are needed so we can confirm that the items are in good condition and meet the return requirements before we provide the next steps. We understand this may feel like an extra step, and we truly appreciate your cooperation. We’re also sorry for the concern regarding the VIP Membership, we sincerely apologize for the confusion. We take your concerns seriously and would appreciate the opportunity to assist you further. Please send us an email with your concern along with your order details to [email protected], and our team will be happy to review everything and assist you with the return. -Lian Footwear Support Team

Response from Lian FootwearSep 15, 2026

Hi Myra, Thank you for sharing your feedback with us. We sincerely apologize that the shoes did not provide the cushioning, arch support, and comfort you were expecting. We understand how important proper support is, and we’re sorry that the shoes did not meet your needs or expectations. We’d appreciate the opportunity to assist you further. Please email us at [email protected] with your order details, and we’ll be happy to review your concerns. -Lian Footwear Support Team

Response from Lian FootwearSep 8, 2026

Hi Susan, We sincerely apologize for the inconvenience and frustration you’ve experienced regarding the VIP Membership charges. We understand how concerning it can be to see a recurring charge you were not expecting. We’d also like to clarify that the VIP Membership option was selected during the checkout process before the order was placed. We’re sorry if this was not clear at the time of purchase or if the membership was not what you intended to sign up for. We take your concerns seriously and would appreciate the opportunity to review the matter and assist you directly. Please email us at [email protected] with your order details so our support team can look into your concerns and help where possible. We sincerely apologize again for the inconvenience and appreciate you sharing your feedback with us. -Lian Footwear Support Team

Response from Lian FootwearSep 8, 2026

Hi Nancy, We’re truly sorry to hear about your experience and understand how frustrating it must have been to feel that you weren’t getting the help you needed. We’re especially sorry that the shoes did not fit as expected and that you were disappointed with the quality and appearance of the product. We appreciate you taking the time to share this feedback, and we’d like the opportunity to review your concerns and assist you with the return process. Please email us at [email protected] with your order details so our support team can look into this further and work toward a resolution with you. We sincerely apologize again for the inconvenience and disappointment. -Lian Footwear Support Team