Lian FootwearReviews of lianfootwear.com

This company charged my debit card for a VIP Membership that I never signed up for a month after purchasing one pair of shoes. Emailing customer service just connects me with a bot repeatedly asking me to reconsider the membership. I cannot get them to issue a refund and am worried about future changes drawing from my bank account. All I needed was a pair of orthopedic shoes. Biggest regret ever!

My experience with Lian Footwear has been extremely disappointing. I ordered a pair of shoes in a U.S. size 4, but the shoes I received were marked European size 35 and were much too large for me. They felt closer to a U.S. size 5. Their website states that the shoes fit true to size, but that was not my experience. I requested a return because the shoes don't fit. I was told that I would have to pay the international return shipping to Norway. I went to the post office and was quoted almost $50 to return shoes that cost $59.95. Lian Footwear offered a 30% partial refund if I kept the shoes. After I explained the situation, they increased the offer to 50%, which I accepted because spending more than $50 to return $59.95 shoes did not make financial sense. The bigger issue is the VIP membership. I attempted to cancel the membership on September 23, BEFORE the $39.99 membership charge was processed. Lian Footwear sent me cancellation links, but the links did not work. I notified them several times that the links were not working, but no one canceled the membership at that time. The $39.99 charge was then processed. After the charge appeared, they finally canceled the membership, but they have repeatedly refused to refund the $39.99, citing their non-refundable membership policy—even after acknowledging that I had attempted to cancel before the charge and that I had experienced problems with their cancellation links. I am posting this review because I want other consumers to be aware of my experience. My recommendation is to carefully review the membership terms and make sure you understand exactly what you are signing up for before purchasing.

🚨 **SCAM ALERT: DO NOT BUY FROM LIAN FOOTWEAR!** 🚨 If you see ads for a company called **Lian Footwear**, scroll past immediately! They are running a massive, deceptive billing scam. I recently purchased what I thought was just a regular pair of shoes from them. What they don't tell you is that hidden in the fine print of your shoe purchase, they secretly sign you up for a recurring "VIP Membership" and start draining your bank account with monthly charges you never agreed to. When you catch the unauthorized charges and demand a refund, they send you automated emails refusing to give your money back, claiming you "agreed to their terms." They intentionally make it impossible to cancel until you threaten them with legal action. I am currently fighting this fraud through my bank, but I want to make sure nobody else falls for this trap. ⚠️ **If you or anyone you know has bought anything from Lian Footwear recently, CHECK YOUR BANK STATEMENTS NOW for unauthorized VIP charges!** ⚠️ Please SHARE this post to expose their shady business practices and protect others from getting their hard-earned money stolen! #LianFootwear #ScamAlert #ConsumerFraud #CreditCardFraud #LianFootwearScam #BuyerBeware

I got a pair of sneakers and I was tired of my big bunion below my left big toe rubbing up against my sneakers. I got a pair and was satisfied that I bought another pair. Hope you keep making them. Thanks

Love my order

Exactly what I ordered, they're great! True to size. Thank you!

Easy to navigate, simple to choose, and an absolutely terrific stock with all the right sizes and styles!

Lian Footwear company is a sham that sells inferior products and send the customer wrong sizes, etc. They engage in fraudulent practices and refuse to refund the unauthorized charges they make. They charged me two times for $39.99 for an unauthorized “membership “ and refuse to refund the fraudulent charges. I am a victim and found hundreds of complaints about this company. Google reviews and see for yourself.