Facu A.
They overcharge you.
Their app and scooters usually have problems and they overcharge you. Their support is terrible and they won't offer any help to fix the problem. I paid 20euros for a 1km ride. 10 minutes. Awful. Don't use it.
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LI (li.me) has 393 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Facu A.
Their app and scooters usually have problems and they overcharge you. Their support is terrible and they won't offer any help to fix the problem. I paid 20euros for a 1km ride. 10 minutes. Awful. Don't use it.
Carl
Excellent support for wrong charge. I got support really fast writing in English and providing screen shots of my rides. And three free unlocks! love all the way, I'm going to stick with this personal transport company. Any day of the week especially compared to slow public transport. Big up!
camilla
Det er utroligt hvad man skal findes sig i fra Lime. De stjæler med arm og ben og deres håndtering af klager er så dårlig at man tænker de kun kan drive forretning ved at over fakturer. Jeg har benyttet mig app til at leje elløbehjul i 24 timer for 65,- men det var da heller ikke det jeg blev afregnet - næ nej 476 kr. og da jeg indgav en klage med bilag hvor det fremgår at der er trukket ikke blot 2 x 65 kr men andre store beløb på 155 osv. var svar retur blot et link med henvisning til noget man slet ikke kan bruge eller som hjælper en med at få det over faktureret tilbage. Hvad sker der lige for den tiltro / magt som Lime i form af det bare kan stjæle penge uden man kan gøre noget !!!!!
Anita L.
Har gentagne gange skrevet til dem vedr opkrævning af mærkelige beløb, men har ikke fået svar, ej heller faktura eller bekræftelse på, at jeg ikke længere har abonnement hos dem
Konstantinos G.
most of the bikes are scrap metal. I used them for a day never again
Michele C.
Ottimo servizio versatile, economico e sostenibile Agile, regolabile in tre velocità e completo di freno e faretti anteriori e posteriori. Per avere 5 € di credito gratuito e provare il servizio utilizza il codice referral R5OUK77.
AM T.
I used Lime for almost a year in Paris and I was happy with its services despite some minors issues. But a few months ago they started to make us park the scooters in dedicated areas and I have no problems with that. The problem is that the functionality does not work : 50% of the time when you put it in this dedicated area the app tells that "You are not in a dedicated area" and they keep charging you. So I simply stopped using it because I was spending my time and money trying to figure out where the Dedicated area was supposed to be each time... With the corona crisis, i started to have financial issues, so I asked them to refund my 45€ they have on my account. That was 2 months ago ! They never answered ! They just kept my money... That I hope to get back one day.
Haraldur
Jeg fik endelig prøvet Lime af og jeg må sige jeg er skuffet over prisen. Fandt et el-løbehul undenfor Ryparken station og skulle til København NV (Ydre Nørrebro), en tur på 3.3 km. Jeg havde på forhånd fundet en rabatkode så jeg kunne spare de 10 kr. i "lås op" gebyr. Turen på de 3.3 km blev regnet til at have taget 18 min inklusive korte stop ved lyskurve! Jeg kørte med maximum hastighed på 18 km/t. Så er det jeg spørger hvordan f....regnes det ud.