Fabian S.
Irreführender Gutschein
Irreführender Gutschein, mir wurden trotzdem 30€ berechnet.
Dock free electric scooters, e-assist bikes and pedal bikes for your city or campus. Smart personal mobility for smart cities and universities. Join the Lime movement!
LI (li.me) has 393 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Fabian S.
Irreführender Gutschein, mir wurden trotzdem 30€ berechnet.
helpothers
I have never been more frustrated by any company on my travels and I write this critique in order to protect travelers from the anxiety, anger and waste of time and money, that comes with using a lime. Firstly, we used lime at least 5 times, so we can have a fair opinion of this company. This app is a disgrace for real. Some of the app problems listed below: 1)False information all the time about the life battery (limes shown on the app where fully charged and when we actually got them there were left with 20% battery) 2)False information about the quantity and the quality of the limes (on the app it showed for example 5 limes, and when we got there there were 3, with one of them being broken. The app continued to show 5 limes) 3)Problems with locking of limes. We had definitely good internet connection and app didn’t lock limes due to bad connection. As you can imagine, customer has to pay the extra time of waiting the app to lock limes. It’s unacceptable to make your customers pay for your incompetence! Majority of limes were damaged, dirty and uncharged. Also, there were limes that had their QR code covered with marker, so you had to find another lime. Extra disappointments: We paid for the 7 day-6 euros package, but we were charged the standard unlock fee(1 euro/unlock), because we were a team. They didn’t mention anywhere that package doesn’t include teams; we found out only when we searched for terms and conditions. In conclusion, lime is the less trustworthy service I have ever used, not only is it crazy expensive and misleading, but also unethical, as it traps you and makes you pay more because of "bad connection" and scam marketing. I hope that this review will save many travellers from the absolute disappointment of lime experience.
Dan B.
I've been using lime for a year now (both locally and abroad). I'm very satisfied with them and can confidently say that the price, customer service, and of course the scooters' quality and availablity - deserve a perfect rating.
Bobby
Used them a couple times no biggie one time I lock my bike near hide park and they charge me 10£ for parking in a red zone terrible service trying to fix it
brice A.
Je vous déconseille fortement, Il m’ont taxer 3 course au lieu de 2 et m’ont pris beaucoup plus de frais que ce qui était convenu. Sachant que même en essayant de joindre le service de remboursement par tout les moyen il ne m’ont jamais répondu. A éviter
jojo
Bug in their system, couldn't lock the scooter. Waited over an hour for their system to get back online. Didn't get fully reimbursed for the extra time spent. They do not have any support whatsoever.
S S.
Avoid This con shop charged me £15 for a 12 minute ride!
Nicolaj H.
Brugte 2 min på at få den til at køre efter den var låst op fordi den ikke virkede. Rabatkode virkede ikke. Når den endelig kørte så kunne den Maks køre 17 kmt. Elendigt..