LIReviews of li.me

I used a Lime escooter in London. Overpriced at £2.20 for 7mins, 2mins of which was struggling to end the ride on the problematic App. Travel speed very slow. Very few designated parking zones, and problems with the App ending the ride in a registered parking zone. Would not recommend. I would delete my profile but there is no option!

Used in Rome, lime scooters hopeless. Kept starting and stopping along the fantastic river cycle lane. My son rented from Voi and it worked perfectly. I gave up then had to lug the useless scooter up a long flight of steps to be allowed to terminate the rental. Lesson - use VOI not Lime.

My account was charged multiple times for rides that wouldn't even start. Support provides confusing, mostly irrelevant answers. Furthermore, I was denied a copy of my data in accordance with the EU GDPR multiple times -- likely due to the incompetence of their employees. It's safe to say I will never be using the service again.

Lime ist ein Geld Abzocker, Manipulanten, ich habe keine cm gefahren, nur versucht zu melden und hat nicht funktioniert, und dann diese Firma kassiert Geld von mein Paypal Konto. Finger weg von solche Manipulation Geräten.

Rented 2 lime bikes on the Gold Coast on 4 June 2021 and rode for maybe 1/2 hour all up. We had a lot of difficulty unlocking one of the bikes and spent quite a bit of time on the phone to Lime trying to sort it out so we could get going. Got a receipt for the ride of $63.85 AUD!!! Been trying to get someone from Lime to contact me for a refund ever since with no luck. The last automated email from Lime customer service said someone would get back to me within 24 hours - that was 14 days ago

Absolutely horrendous service, locking speed while im in a bike lane where all scoores go. At the end was unable to lock the scooter so i just had to let it be there (in same location was ~other lime scooters and it was green zone) unninstalling app right now.

0 stars. Thing would not work. I woke up to 27.52$ charge and 4.00$ charge. Did not get to ride at all. Called company they would not refund me even though they said they seen I did not ride. Made.me go through bank. Horrible experience.

My partner hired 2 bikes in Warsaw for us. After a quick scoot down the riverside, we took them back to the stand. His returned fine, but mine wouldn't register on the app as returned. We tried every free dock at the station, but none would work. My partner tried over and over to get it to register. He then tried to register it as faulty on the app. He tried to call the customer help number several times, no answer. He would just get a message in polish (which we obviously couldn't understand as we're English speaking) and then it hangs up. Tried again, no answer. Over the next 5 days he emailed constantly every day, with no reply. All the while the bike was still showing as rented on the app. My partner had to get a polish speaking colleague to contact them for him by phone and then by email in polish, to which they finally replied. Today, my partner received an email decision about his complaint saying the bike not being redocked properly was our fault (how, I do not understand), and that we should have contacted customer service through the app to report it before leaving the station (which we did! I mean, is this a joke?!). So they have refused our refund (bike hire of 5.5 days - which is when THEY decided to respond to the copious amounts of complaint emails my partner sent them over those 5.5 days) and blamed us for their crap product and customer service!! Absolute scam.. stay far FAR away from these bikes.