LexusPartsNow.comReviews of lexuspartsnow.com

Site easy to navigate parts arrived quick no complaints

Excellent OEM Lexus parts! Fantastic prices & quick shipping, plus very well secured in package when arrived

Very cool and easier to deal with it

Product came fast, was correct and as advertised

Crooks. Did not issue a refund promptly despite receiving the returned part two weeks prior. I had to follow up on the refund before they would issue.

Never again RESTOCK FEE RIPOFF! Never again RESTOCK FEE RIPOFF! Never again RESTOCK FEE RIPOFF!! Website is inaccurate with parts it told me the parts I highlighted fit the side that it didnt, only found this out on delivery then they charged me a 20% restock fee $37+ shipping costs out of my pocket, just to put it back on a shelf. They wouldnt work with me on it to get me an actual pair or the restock fee waived or adjusted. They sent me 2 same side ball joints as apparently they dont have a pair. Contacted their chat support this clown michael joined with an attitude and continued to glaze over what i wrote, arrogantly, Then disconnected me with a tantrum. Will file a chargeback and never use this site again. Will make my voice heard also so these scammers will be exposed. DO NOT USE THEM!

Terrible, company. Very slow response times to questions. Their return policy doesn't make any sense. I ordered a part and opened the package to see if it was the correct part. It was not. They won't take it back because the bar code is ripped. The bar code sticker is used to tape the package closed. How else are you supposed to open the package?

Excellent products, fair price and quick shipping.