LexusPartsNow.comReviews of lexuspartsnow.com

Prices were reasonable, quick shipping, and most importantly they were the right parts.

Fast service and discounted price.

Timeless of the whole process.

Easy ordering and reasonable shipping time to deliver. After ordering an aftermarket part that was total junk, Lexus parts came through. Very happy with my order.

False advertisement. They tell you a shipping date then move it on you and offer nothing for the inconvenience. When you could of bought from somewhere else.

I ordered 3 items from this site based on my previous experience. I decided to send two of them back due to no longer needing them. One item was an oil cooler tube and 6 spark plugs that were never taken out of their boxes. They would not accept the spark plugs due to them being an "electrical" item. I then send the other part back and check my Amex card after one week to make sure I received my refund, no refund issued. I then speak with an agent via live chat inquiring about my refund, she told me that if I took care of my own postage I will need to provide them with a tracking number. After doing so she let me know that she updated my return with the tracking number and I should receive an email confirming my refund. So the next day I did receive an email letting me know that my AMEX will be refunded, BUT they charged me $17.71 Restocking Fee on an $88.00 item. I just spent over $600.00 with them on my previous purchase. NEVER AGAIN!

Keep coming back it works

I ordered some seals for the valve covers and spark plugs. There are 8 spark plugs but only 7 seals came in the packet. I only noticed when the work was already being done and everything was opened up. Ended up having to use the best of the old ones for the 8th spark plug tube seal. Not ideal.