LexusPartsNow.comReviews of lexuspartsnow.com

Parts were shipped in a timely manner

LexusPartsNow shipped me a different color part as the color ordered is no longer available. Fine, but LPN still charged me the higher price for the special color. I called them to report and was advised to file for a partial refund online. Did so and was denied.Part works fine and delivery went well. Yet, there's a caution on ordering from LPN again as they don't understand basic rules of commerce.

Ordered, shipped fast,, Arrived before it was scheduled

Received part in a timely manner and it fit perfectly

The side view mirror was perfect and price was great. Timely shipping. Loved my experience. Thank you!

Great prices and inventory of OEM parts

I ordered a transaxel seal. It was supposed to arrived within 5 days. It took 2 weeks. I saw it stuck in shipping (via tracking) for days and called to cancel. They said it would ship that day. It never shipped for 2 days and never arrived for 5 more days. By then, I had driven an hour to the Lexus dealer, got the part and had it installed--I could not be held hostage by their inability to ship product. Their customer service acknowledged it was their fault, but still required I pay for return shipping (I already paid $8+ for it to arrive--late) and a 20% restocking fee--unopened. It would cost me more to return it than to keep it. It was not worth the time to keep refuting--So I paid for their screw up for a part that I could not use? I cannot order from this place again.

Great buy. Exactly what I needed for my vehicle.