LexusReviews of lexus.com

bonjour propriétaire d’un RX 450 H+ 2023 depuis Oct 2023 , je constate que alors l'autonomie résiduelle s'affiche à zéro , je ne peux mettre que 42 litres pour une capacité annoncée de 55 litres. Lexus n'arrive pas à régler le point et déclare que c'est je cite " normal". Est ce que d'autres personnes rencontrent le même problème ? je voudrais savoir si c'est un problème lié à mon véhicule ou un défaut connu de ce nouveau modèle , on n'en parle jamais dans les essais merci

My father has recently bought a new LX 500D which si the latest redesign of my favorite LX 570, and I should say that it's home on wheels. You can literally live in it, because the number of amenities, comfortable seats, different functions like climate-control, retractable fridge, screens where you can run any kind of multimedia create such a comfort level which makes you feel like you are in the luxurious private jet. I understand that this machine's price is quite high but it's justified on 100%. I wish I had a chance to buy this one on my own. Driving it is a separate pleasure. So smooth amortization and awesome grip with the road completely ruin your imagination of contemporary off-road vehicles. It's a business class SUV.

Great ride and great price. Ask for $500 more and they WILL give it to you in for any trade in.

SATISFAIT OU ARNAQUER. Je confirme la baisse de professionnalisme. Je me sens arnaquer , maintenant je peux dire haut et fort que ce garage est à fuir ! 154€ pour un diagnostique de 20 minutes sans réparation car j’ai le poste multimédia qui ne fonctionne plus ! Mesdames, messieurs attention Lexus a une politique purement commercial zéro fidélisation. Ces garages partenaire lexus France sont ne respecte pas les gènes des japonais ! Sa reste de bonnes voitures mais ces garages sont à fuir ! Mise à jour : après avoir récupéré le devis pour réparation le gentil technicien m’a expliqué que le connecteur USB étais HS cause oxydation mais il a débrancher le connecteur du poste radio pour avoir la radio et caméra de recul jusqu’à au remplacement du connecteur. Je récupère le véhicule je fais un tour et rien ne fonctionne comme indiqué au moment de la remise du véhicule. Donc conclusion MAUVAIS DIAGNOSTIC , 154€ parti dans le vent! J’annule mon projet d’achat de la ES ! Jamais 👎 Au bout de 3 minutes je retourne il est midi, pas de réponse claire juste il faut changer la Pièce défectueuse. Ok mais la pièce défectueuse le technicien l’a débrancher et il m’a confirmé que la radio et la caméra de recul fonctionne, confirmation téléphonique et physique, et même après l’appel de la réceptionniste au technicien il confirme que radio et caméra de recul fonctionne !! Nooo ce n’es pas le cas !

4-month old car died. no power at all. Called Roadside assistance. Told a tow truck would arrive in 90 minutes. After 2 hours tried to call and check status. on hold for over 30 minutes. Disconnected. Truck arrived but with no dollies even tho this was specifically discussed on the initial call. Had to call Lexus again. Reached person. Hung up on me. Now waiting 5 hours. Finally reached person who had me on the call while she checked with dispatch as they've had "company-wide" problems today. Cannot tell me when a truck will arrive with correct equipment.

I have all the respect towards both Toyota and Lexus. This is a car brand that will serve you for many years if only you will treat it right. And Lexus cars are on the same level as the German manufacturers interior-wise.

Reneged on buying back my RX ....supplied by then previously. Economical with the truth and couldn't be bothered to reply to my phone calls. Apparently they aren't buying any cars at the moment! Having been a loyal Lexus customer , purchasing two new cars from them and recommending colleagues to purchase, I was treated with contempt. I believe this was due to a poor review I gave them a year ago on the service department. Very sad. Notable individuals who were less than honest with me or failed to return calls ...Ryan and Dean. I must say the outstanding employee there is Lisa. Lisa you deserve better than this from your so called colleagues.

Since 2008 I have been lucky enough to own 4 different Lexus models. IS200, IS250, RX270 and RX450H… I have had nothing but pleasure with my experience in all of these. Such a reliable, luxurious and affordable car. Won’t be transitioning over to any other brand any time soon.