levinsonleathergoods.comReviews of levinsonleathergoods.com

I recently ordered a personalized messenger bag from Levinson Leather Goods for my son’s graduation gift and I am beyond satisfied with the quality and service. The bag is really well made and I am very happy with the craftsmanship.When I called to place my order, I was informed that my bag would need to ship from the manufacturer because of the personalization I wanted to add. I was also offered expedited shipping from LA without the initials added to speed things up, but I was happy to wait a few extra days to make the gift extra special. I placed my order on April 5, and was pleasantly surprised that it arrived on April 11, even before I was told. The woman who helped me over the phone was very sweet, accommodating and was so wonderful in helping to point me in a direction of what I was looking for and what was the best placement for my son’s initials. It is so refreshing to be able to talk directly to someone who is also so helpful and personable. I will certainly recommend this company to friends and family members. Thank you again for making this gift so special!

I wish I could give a review of the purchased bag I ordered. Only problem is, it’s been 3 weeks and I still haven’t received it. This is after the 10 Business Day Shipping they provided. I have called twice and a younger lady (who by the way knows nothing about lying as I can hear it in her voice. The lies she spews are laughable.) she promised it would be shipped two weeks ago from CA. I let a week slide and called back- she then mentions it’s “hot off the press in production and will ship out “today” another week ago. I asked for the tracking number and she hesitated at first and then gave it to me. This damn bag is coming from India. And it’s not hot off the press, it’s coming from a sweat factory. I know from reviews that I’ve read- this company is garbage. They won’t give a refund even if I asked for one. I won’t dare waste my time asking for one cause I assume this is a family ran “business” and would almost guarantee they have zero clue on how customer service works- look who they have handling phones. I say this to say- if and when I do get my purchase, I pray to god nothing is wrong with it. Cause good luck with that. If you’re reading this, take your $200, get in your car, drive up to about 50mph, open your window, and throw your money into the wind. You’ll get a better shopping experience by doing that rather than dealing with this incompetence and pathetic excuse of a retail company.

The craftsmanship is subpar. The buckles are tarnished and the shoulder strap pad is not good quality. Overall for the price it’s not what I was expecting. I received their Buffalo leather briefcase and it is amazing! Excellent quality. Customer service is topnotch!

I've been using Levinson Leather Goods leather bags as client thank-you gifts for the past couple of years, and couldn't be happier with my experience. The quality and craftsmanship of their bags are absolutely beautiful and our clients have really loved them. Their customer service is extremely responsive and accommodating and have been great to work with. They always go the extra mile, even allowing us to personalize each bag we send directly to our clients with their initials monogrammed. I highly recommend their company and products.

FYI - they don't post real reviews on their site, they filtered mine. Bag arrived direct from India in a smashed-up FedEx box all taped up. It was rather amusing to watch my wife try and open it. They did try to protect the bag inside with a poorly silk-screened burlap bag (logo was jacked up) trying to mimic a luxury handbag sash. The bag was rubbed with a mink oil to soften it, some residue remained. It is a distressed bag (Cobalt Buffalo Briefcase) so being a little beat up from transport was OK. The shoulder strap clasp was busted on one side, no spring return to hold shut (at least it still holds up the bag). The cuts on the leather are not straight, to me it looks like 3rd grader quality straight lines. You can tell it is hand crafted and sewn, this part was better craftsmanship. The inside liner was of basic quality fabric. Overall, disappointed no one reached out when I placed my review with the broken strap. I expected more I guess, and thought this would be of better quality... but hey $200 is $200 bucks. Update, after this REAL review here on this site they did get back to me. They did offer me a new bag that was of verified quality, direct from CA, I never replied, and they never sent it. They did send a new strap. Months later they wanted this review down and flagged it as defamatory. WHAT A HASSLE, and supreme waste of my time. So here I go spending more of my time on this transaction, dropping it to a single star.

I was looking for a wedding present. I bought two bags (his and hers). Purchasing from them was great. I had questions about the bags and they were quick at answering. I told them that I was in a hurry to get the bags and they overnighted for me without charging me the difference. Their customer service was great. The bags are awesome, the quality of the leather and they are very spacious. It made for a perfect wedding gift

Beautiful product, great pricepoint and excellent customer service! Highly recommend!

Great people to deal with; I was in a bind and needed some expediting and they came through and were transparent along the way. The products are premium.