levinsonleathergoods.comReviews of levinsonleathergoods.com

The bag I received was made in and shipped from India, not California. I wouldn't have bought it if not for the false advertising. And now I have to pay an additional 25% to FexEx for duty tax. False advertising is a scam, hence, this company is a scam. Also, the craftsmanship is meh.

Edit: increasing my rating. I reached out to the customer service team and received a full refund for the bag I purchased. They were very responsive and removed the style of bag that I bought from their website after looking into the quality. I didn't get a replacement, so I don't know if other bags would be better, but I can at least say that they are understanding and will work with you if you have problem with the bag you receive. I just received a bag from Levinson Leather Goods and I wish I had done more research before buying. The bag is so poorly assembled and the leather is clearly very low quality. Even on sale, it was not worth what I paid. The fact that they state they are located in Atlanta and LA, but drop ship straight from India, makes me question their ethics. I don’t recommend buying from this brand at all.

My initial order was placed in mid November, a bag arrived and was very disappointing, it was not the quality I expected. I left an honest review with intent to return the purchased bag. The company immediately reached out, apologized and gave me a couple options. Full immediate refund (no restocking fee) or replacement order at no additional charge for another messenger bag. I decided to choose another bag hoping it would be as nice as advertised online. It arrived quickly and to my delight, The bag is beautiful and fully met all my expectations on quality of leather, design and price. The leather was soft, the lining and stitching was nicely done. The bag was a gift to my son for his 26th birthday. I was excited to show him the replacement and he loved it, his face lit up, “ this is exactly what I wanted”. Thank you Levinson leather goods for having great customer service and a beautiful product. I was not asked to change or update my initial review. I have previously worked in retail sales and purchasing for a major retailer, things can happen with suppliers in manufacturing . I appreciated their quick response to a problem and making sure I was happy with their product and shopping experience. I would recommend their leather messenger bags and will be repurchasing another bag soon.

A different product was sent to me. The Levinson Leather Goods customer service was great and took care of the issue immediately. I communicated with the company via email and the response was as of I was texting in real time. They're were that prompt and good. Thank you Levinson Leather Goods. Aida S Tallman

Update: the company quickly responded to my email regarding the quality and would like to replace it. The email mentioned they were going to investigate the issues. I'm very please with how well they handled my complaint. I will update the rating and review when the new bag is recieved. The bag came poorly packaged, which was a good indication of the quality. The "leather" was very dry, cracking and had what appeared to be oil-stains. The hardware is thin and cheap. This bag is trash. The bag was inside a thin canvas cover and shipped in a plastic bag Warning!!!!!!- they will charge you $29.99 to return it, PLUS shipping fees.

I was so excited when I received a Levinson Leather Goods messenger bag as a gift and loved the quality, but the closure type just wasn’t my style. On a whim, I called the number on their website and was pleasantly surprised to reach a real person right away which honestly felt refreshing compared to most companies..she was also extremely friendly and easy to talk to. I asked if there was any way I could trade the bag for a different one, and the whole process turned out to be so much easier and faster than I expected. They worked with me directly so the gift giver didn’t have to be involved, which I really appreciated. Every followup email was answered right away, and they kept me updated at every step. I’m completely obsessed with the new bag I just received and couldn’t be happier with the experience.

Poor quality bag and the company was kind of a pain to work with. Ordered the bag, it came beat up and in poor condition. Tried to return and they told me I had to pay for shipping and a restocking fee. I sent it back knowing I’d only get some of my money back. I never saw the money get returned. 20 days after they had received my return I followed up and asked if they plan on sending some of my money back. I honestly don’t think I would’ve gotten anything back if I didn’t email them.

My husband and I wanted to give our Son-in-Law a unique and special gift. We hit the jackpot when we found Levinson Leather Goods. We purchased the medium, clay leather duffel bag. Our Son-in-Law is in Law Enforcement and he appreciates a well-made and unique duffel bag for his very active lifestyle. The bag is just what we hoped it would be. The workmanship and the quality of the leather is amazing and hard to find these days. We couldn’t be happier with our purchase. The Customer Service department matches the duffel bag, both are awesome! Thank you Levinson Leather Goods for everything! Amazing products and amazing customer service. We will recommend you to family and friends. Thank you, thank you! Terri G. 5-19-25