LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Bongiwe K.
Perfect 5 star service
Response from LensmartSep 3, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Tacymel P.
I must say these are the best glasses ! The shipping was fast and both glasses I received are very stylish. They’re perfect for everyday wear as well as being paired with your best outfit. I love lens smart and I love that they even have affordable, prescription glasses too!
Response from LensmartSep 3, 2024
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Graye W.
These glasses are not up to specs. The script and of are off. Can use at all. Please head my warning you'll be very disappointed using this company. I'm talking my car to BBB since the product is not up to par. Special offer glasses cannot be returned or exchanged.this includes lens re-making. ANY ON SALE FRAMES ARE NOT RETURNABLE. so I'm out all my money bc ordered the best lenses but ugly frames and I'm stuck with them. DON'T BUY FROM LENSMART , it's not stated in there return policy it's something they just tell you in an email. Can't out screenshot of email on this site
Response from LensmartSep 3, 2024
Sorry for the inconvenience. However, our return policy states that special offer frames cannot be returned or exchanged. For details, please refer to: https://www.lensmartonline.com/about/return-policy/ Thank you for your understanding and cooperation.
Nomonde
I'm happy with my prescription glasses
Response from LensmartSep 2, 2024
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Chidinma
Great quality glasses I ordered 3 and I love the styles and Love that it came with my prescription also. Definitely will shop again for other styles
Response from LensmartSep 2, 2024
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Shamarie M.
Great customer service. Thank you!
Response from LensmartSep 2, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Allie
Absolutely love lensmart! Quality glasses, affordable pricing, fast shipping (2 weeks to Australia) and the glasses are so stylish!! They are described perfectly on the website with measurements so you can match them with your face. Options to upgrade your lenses are there too. Very happy.
Response from LensmartSep 2, 2024
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Thalia M.
I recently put in a order for prescription glasses and sunglasses. I chose the incorrect color frame for one pair and contacted lensmart customer care and I received a reply and They immediately corrected and made sure that I get what I asked for. Good service thank you lensmart will definitely recommend them.
Response from LensmartSep 2, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
