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Lensmart Reviews | Read Customer Reviews of lensmartonline.com

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Health & Medical
Vision & Hearing
Lensmart

LensmartReviews of lensmartonline.com

4.511,249 reviews
Vision & Hearing
5636 birchbay ct. Rancho Cucamonga ca, Rancho Cucamonga, California

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Lensmart4.5

Reviews11,249 About Contact

Overall score

4.5 out of 5

Excellent

Average of 11,249 reviews

Distribution

5★85%
4★1%
3★1%
2★1%
1★12%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(678) 664-9621
lensmartonline.com
[email protected]
5636 birchbay ct. Rancho Cucamonga caRancho Cucamonga, CA 91737

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About Lensmart

By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.

Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: lensmartonline.com
Website: lensmartonline.com
Category: Vision & Hearing
Location: Rancho Cucamonga, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lensmart reviews

11,249 approved reviews, newest moderated first

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Carine T.
Sep 16, 2024
great customer service
The chat feature is very helpful and straight forward. Was able to process an exchange . Without having to wait on the phone . Will buy glasses here again . Definitely.
Response from LensmartSep 18, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Julie A.
Sep 16, 2024
Extremely satisfied, and completely in love with all 4 pairs of my glasses!!
The other day I approached a friend who had all the cutest glasses so obviously I asked her where she got them from. She told me all about when smart online. So of course I googled it saw how amazing the sales were and I couldn't pass it up. I bought four pairs of glasses and I'm absolutely in love with every single pair. I am now a forever customer! The customer service department was extremely punctual and help me with any questions I had. I will be telling all my friends and family about this fabulous company!!
Response from LensmartSep 18, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Report
Tania B.
Sep 15, 2024
Best quality & customer service
I have ordered from lensmart™️ for a few years now & the quality of the frames & lenses never disappoint. Recently, I had an issue with one of the frames, but the costumer service helped me solve it promptly without hiccups. I have ordered from other websites but hand down, Lensmart beat them in quality & costumer service.
Response from LensmartSep 18, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Report
Regina T.
Sep 15, 2024
the customer service
the customer service is very kind and helpful
Response from LensmartSep 18, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Report
W R.
Sep 14, 2024
The website is very easy to use
The website is very easy to use. There are lots of options to choose from and I especially like the Try On option. I had a small issue with entering my prescription and reached out for help. Someone got back to me immediately and helped me solve the issue right away. Highly recommend!
Response from LensmartSep 18, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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WR
Sep 14, 2024
The was my first time ordering glasses…
The was my first time ordering glasses on line and I am so pleased. The quality is great and the customer service has been spot on. Plan on ordering again. Thank you
Response from LensmartSep 18, 2024
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Lori M.
Sep 14, 2024
This company is amazing Great communication great prices awesome designs highly recommend
I was very happy with this company they answered all my questions they were more than accommodating when I had a bit of a problem with ordering ( which was my fault because I’m not great on computers ) and they answered my questions right away which I didn’t have to wait so I was so grateful for that it was a great experience will order again and definitely will tell my friends. My daughter also has ordered from them and I absolutely love The choices and the glasses so much that I had to copy my daughters.
Response from LensmartSep 18, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Ashley
Sep 14, 2024
Fast and friendly response
Fast and friendly response. Corrected the issue in a timely manner. Very satisfied with the outstanding customer support I received.
Response from LensmartSep 18, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Report

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