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Lensmart Reviews | Read Customer Reviews of lensmartonline.com

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Health & Medical
Vision & Hearing
Lensmart

LensmartReviews of lensmartonline.com

4.511,249 reviews
Vision & Hearing
5636 birchbay ct. Rancho Cucamonga ca, Rancho Cucamonga, California

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Lensmart4.5

Reviews11,249 About Contact

Overall score

4.5 out of 5

Excellent

Average of 11,249 reviews

Distribution

5★85%
4★1%
3★1%
2★1%
1★12%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(678) 664-9621
lensmartonline.com
[email protected]
5636 birchbay ct. Rancho Cucamonga caRancho Cucamonga, CA 91737

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About Lensmart

By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.

Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: lensmartonline.com
Website: lensmartonline.com
Category: Vision & Hearing
Location: Rancho Cucamonga, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lensmart reviews

11,249 approved reviews, newest moderated first

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Katalin B.
Sep 21, 2024
Gyors problémamegoldás.
Sajnos véletlenül rossz lencséket rendeltem, de az ügyfélszolgálattal üzenetben nagyon hamar fel tudtam venni a kapcsolatot. Segítettek a problémát elhárítani és küldenek nekem egy új lencsét a szemüveghez. Köszönöm szépen!
Response from LensmartSep 23, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Vivian
Sep 21, 2024
Instead of cancelling my order and…
Instead of cancelling my order and redoing it, I was able to make changes to it through the chat. Easy and hassle free service
Response from LensmartSep 23, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Report
Linda
Sep 21, 2024
Quickly fixed my order
After making a mistake on my order, I emailed with a request to change the order to the correct one and very quickly I received an email telling me the correction had been made! No hassles at all! Amazing customer service!
Response from LensmartSep 23, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Report
zukiswa jasmine O.
Sep 21, 2024
I was impressed with the quick response…
I was impressed with the quick response to my question.
Response from LensmartSep 21, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Yessica
Sep 20, 2024
Customer service
Customer service is great the answer all my questions. And the quality of the glasses is excellent.
Response from LensmartSep 21, 2024
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Liza G.
Sep 20, 2024
Stylish and classy
Looking thru several eye glass companies I found Lensmart to have the most stylish , cutest ,classy and well made frames for a really good price ,especially during the FLASH SALES!!!! Easy rx set up on the website made it a breeze ordering my glasses .
Response from LensmartSep 21, 2024
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Crystal
Sep 20, 2024
Very good customer service
Very good customer service, I ordered the wrong lens index for my prescription and they answered my message in a timely manner and fixed my order. They were very helpful, Thank you so much and I look forward to my new glasses and will definitely be ordering again!
Response from LensmartSep 21, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Report
Samuel M.
Sep 20, 2024
Lensmart is trustworthy and take care of their Client even after sales
Customer Service is the best ,their products is of quality,stylish and affordable. Here's the kicker: I order the glasses and the glasses was broken few day after receipt,they replace my glasses without any hassle and I did not pay a dime.
Response from LensmartSep 21, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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