Phillip H.
Think twice before using Lensmart
In life you expect to be scammed at least once and dealing with this company seems to be mine. The glasses sent were not according to my prescription and they refused to accept this. They used every excuse to make it impossible to return them. If you want prescription glasses please be aware like me you may not end up with a pair you can use.
Response from LensmartJul 28, 2026
We apologize for the unpleasant shopping experience. We made them according to the prescription data in the order. However, there are many factors that affect the wearing effect of glasses. If you need to adjust your lenses, we are willing to find out the cause of your blurred vision and provide you with a solution. If you want to return the product, we will process it according to our policy after confirming the information.We have forwarded your situation to our customer service team, and they will prioritize your order. If you have any questions, please feel free to contact our customer service, and we will do our best to resolve the issue for you! Thank you very much for your understanding.




